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ARW Home
- Home & Rental Insurance
- Boca Raton, FL
About this business
Why Choose ARW Home? Being a homeowner may already be expensive and unpredicted breakdowns can be very costly. ARW Home, formerly known as American Residential Warranty, protects what your home insurance does not. With a home warranty plan, you are covered in the event of major system and appliance failures for a fraction of the average repair cost. Protect your home and budget from the unexpected while enjoying the convenience and peace-of-mind of using our trustworthy network of pre-screened technicians. We serve hundred... read more
Location details
901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States
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This is the worst company I have ever interacted with, across the board. I have been trying to get my dishwasher - which is expressly covered in the warranty - fixed for over a month now. I have had 12 separate phone calls with the absolute worst customer service team I have ever interacted with, and they are completely incapable of doing anything useful. After a tremendous amount of back and forth and what I thought was a final resolution to the issue, I get a call this morning from the service provider that ARW still hasn'... read more
I just signed up and ** already disappointed in the company. I cant get anybody on the phone. Ive waited 1 hour for someone to pick up. Kept telling me 10 minutes. After an hour I hung up. Im canceling.
I was considering purchasing a home warranty from ARW until ******************** became pushy, insulting, and condescending on the phone. He accused me of talking to him like a child when I tried to explain to him that he didnt need to continue overselling, telling me about their competitors and how highly rated ARW is. I didnt need additional coupons, I just needed to validate the information he was telling me and he lost his professionalism. He became rude and accused me of cutting him off when he kept cutting me off to pu... read more
This ARW home warranty told in the beginning that they will fixed my television and says everything covers if you have certain amount I paid it but now they are saying we cant fixed it they are scamming people so plz be careful not recommend ????????
This is THE worst home warranty company we have ever dealt with. Bait and switch from the VERY beginning. Zero accountability and no one seems to care about the issues. Stay away - not worth the money or the hours of aggravation that we have endured! TERRIBLE company
The air conditioning was damaged and they did not fix it. They said it was still working fine. but it is not working well.After a the refrigerator stop working and they only gave me 220 because it is very old according to them.Which refrigerator can I buy wiyh 220? I had been paying them for nothing for approximately 2 years.i would not recomend this company at all.
They called and said I didnt make my payment. Spent almost 2 hours on hold or waiting for a chat to verify that I had in fact made the payment. Still havent got to talk to anyone yet.
poorly business we were left without water for 14 days and we've been with this company for 2 yrs so we had to buy our own water heater and pay to get it put in
***, a claims expert, was rude, weird and aloof during our total conversation.
Frequently asked questions about ARW Home
How is ARW Home rated?
ARW Home has a 3.4 star rating with 2,442 reviews.
When is ARW Home open?
ARW Home is open now. It is open 24/7.