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901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States
Get directionsARW made every effort to resolve my plumbing problem. Thank you.
Business response:
Hi Sue, Thank you for taking the time to leave a positive review. We appreciate the feedback and it is vital in the continuous improvement of our business processes. We look forward to continuing to protect your home in the future and thank you for choosing ARW. Sincerely, American Residential Warranty
Good service. Would be perfect if service could be provided within 24 hours. It takes 2-3 days before issues are addressed. With heating and cooling most problems are urgent.
Business response:
Hi Diane, Thank you for taking the time to leave us a positive review. We are so pleased to hear that you had a wonderful experience during your claims process. We appreciate your feedback and it is vital for the improvement of our business processes. Thank you for choosing American Residential Warranty to continue protecting your home. Sincerely, American Residential Warranty
I just wanted to say, My air conditioner wasn't cooling so I called ARW on a Friday evening and No one answered. So I called on of our local companies and they came the next day and got me up and running. So Monday I called ARW and explained the situation and that I wanted to be reimbursed for having to pay out of pocket, I uploaded all documents to the email address that I was told to do!! And of course it wasn't the place that it needed to go but after a few calls to follow up I finally was directed to the right place It t... read more
Business response:
Hi Lydia, Thank you for taking the time to leave a review on your recent claims experience! We appreciate your feedback and we are so pleased we were able to assist during your claims experience and were able to turn it around for you. We look forward to continuing to protect your home in the future. Thank you for choosing ARW! Sincerely, American Residential Warranty
Every time I call they have the right people.. I'm new to this so they have a list of quality companies, there when you need them.
Business response:
Hi Vicki, Thank you for taking the time to leave a positive review. We are so pleased to hear that you are satisfied with our services and our service providers. We look forward to continuing to protect your home, now and in the future. Thank you for choosing American Residential Warranty. Sincerely, American Residential Warranty
Best Warrenty I ever had as soon as I called the repair guy was at my door to fix my problem! Excellent service, if I can give them Ten stars I would 😊
Business response:
Hi Theresa, Thanks for your review! We appreciate your feedback. We look forward to continuing to work with you and serve your home warranty needs. Thank you for choosing American Residential Warranty. Sincerely, American Residential Warranty
I callled about my stove. They gave me an appointment for vendor to come out and check. Vendor called ahead and was there on time. Took no time to find issues. Had to order parts for repair. Parts was delivered to me directly in a timely manner. Vendor came back and replaced parts in little time. I am now using my oven and completely satisfied. Thanks American Warranty. You really came through for me.
Business response:
Hi Debbie, Thank you for taking the time to leave a review. We value your feedback. We are so pleased to hear that you have had a wonderful claims experience and look forward to continuing to protect your home. Thank you for choosing American Residential Warranty. Sincerely, American Residential Warranty.
American Residential Warranty has beat my expectations by a long shot; I was work with another warranty company that charge $100 mon/$100 per call. ARW charges me $70 and only $50 per call. The other company took 3 weeks to find a contractor fix my furnace; my 2 calls to ARW have been handled within 3 days, with a reputable true "appliance" repair firm, whom I've also been pleased with. As soon as my warranty program on my other house is over the one year contract, I'm changing it to ARW, too. Strongly recommend!
Business response:
Hi Nicolette, Thank you so much for taking the time to leave a review. We value your feedback. We are so pleased to hear about your positive experiences with American Residential Warranty. We look forward to protecting your home in the future. Thank you for choosing American Residential Warranty. Sincerely, American Residential Warranty
I placed a work order for my heating system and within 24 hours a company was at my house to make the repair.residential warranty provided excellent service throughout the entire period of getting the repair completed.very satisfied with the service of the protection they provide to home owners.
Business response:
Hi Mr. ******** Thank you for taking the time to leave a review. We appreciate your feedback and are pleased you had a wonderful experience with your recent heating claim. Thank you for continuing to choose American Residential Warranty to protect your home. Sincerely, American Residential Warranty
Serves. Customers at the best of their ability I'm sure they can make things work out.
Business response:
Hi Wanda, Thank you for your review. We value your feedback. We strive to provide quality customer service and look forward to continuing to protect your home in the future. Thank you for choosing American Residential Warranty. Sincerely, American Residential Warranty
ARW Home has a 3.5 star rating with 2,706 reviews.
ARW Home is open now. It is open 24/7.