Aspen Dental - Eugene, OR

Hailey H. 

on Yelp

4 years ago

Went in for initial consultation which I was told there be would no out of pocket charge w my insurance. That was not the case. I understood I would have to come back at a later date for a cleaning, but they wanted to charge an additional 600+ on top of what my insurance would cover. I had no cavities and just wanted a basic cleaning. 

Bob K. 

on Yelp

4 years ago

I originally went into Aspen Dental to have dentures made and they went through the process and made me a pair of dentures that did not fit and after a while they said you're right we need to make another set so they made a second set which also did not work right. They ground them down several times and basically said I should use glue to hold them in. So I ground them down myself so they wouldn't give me any more pain which I still have a little and they do not fit I cannot eat with them I cannot talk with them so I and ve... read more

Sara J. 

on Yelp

4 years ago

Bad bad bad. I did sign up for the loan they offered and ended up paying 1000 dollars for a cleaning of the lower teeth, not upper, and electric toothbrush. The loan company keeps charging me extra. 

Robert S. 

on Yelp

4 years ago

When I asked why it cost $800 to clean my teeth. The manager told me not to come back. I had a deposit down and when I got my money back they stole $80 they said I didn't show up to my appointment that the manager cancelled and refused to refund it. If I could give negative stars I certainly would 

Brandon R. 

on Yelp

5 years ago

I made an appointment here on Friday, they called me Monday ( day of my apt ) 2 hours early to cancel due to a doctor emergency, Asked if I could see somebody else and they told me that they had nobody available in the office I questioned this and asked him how are you even open today then with no answer requested on how to file a complaint was basically told to piss off and hung up on twice,, yeah screw you guys... your dog water 

Coleen T. 

on Yelp

5 years ago

If I could give zero stars I would. i got an email asking how my visit went and I said this: "Made me wait for over an hour all alone in a dental chair. I expressed at least 4 times that I was only there for a standard teeth cleaning. Instead of a teeth cleaning I got a lecture about all the things I have to buy, all the thousand dollar procedures I need, all the misdiagnoses, all the things I'm doing wrong. No one cleaned my teeth and I was like for an hour and a half. So extremely disappointed, frustrated and traumatized.... read more

Joseph K. 

on Yelp

5 years ago

Here's the big picture: Aspen Dental targets uninsured patients and overcharges them on unnecessary services. This has been my experience. This is the experience of most other reviewers. They were investigated by the Pennsylvania Attorney General for this behavior. They were hit with a class action lawsuit for this behavior. From my experience, nothing has changed. Do not come here. If you see Aspen dental, seek a second opinion immediately. My experience with Aspen dental began positively. The office is tidy and hygienist... read more

JulieAnne G. 

on Yelp

5 years ago

My Fiancé recently had an appointment at Aspen Dental. After a 3 hour long first appointment (x rays), he had to wait an hour and a half between the time the dentist stepped out and then a new one came in due to a "dental emergency". They also tried telling my fiancé about having periodontal disease, which if you look at the google reviews they try to tell everyone. They told him he would need a 2,000$ treatment plan. He told them he would look into some insurance options and let them know. They decided to open a line of cre... read more

Connor D. 

on Yelp

5 years ago

I normally have a different dentist covered by Oregon Health Plan, but due to the severity of my root pain I needed emergency work done and paid out of pocket for a root canal. My issue with Aspen isn't how much it cost, and my root canal went very well indeed. However, after my root canal was done and I was informed of my temporary filling that would last no longer than a month, I tried to schedule the followup to get a crown put on. They told me that a crown wasn't part of my treatment plan and that they wouldn't schedule ... read more