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AutoStar Transport Express
- Miami, FL
About this business
AutoStar Transport Express stands out in the world of auto transport services, making the process of moving your vehicle simple and stress-free across the U.S. Whether it’s a local move or cross-country transport, we offer nationwide door-to-door vehicle shipping for individuals, businesses, dealerships, and more. Our expert car shippers ensure the safe and timely delivery of all types of vehicles, including luxury and classic cars. Established in 2007, AutoStar Transport Express is a nationwide vehicle shipping company head... read more
Location details
80 SW 8th St, Suite 2000, Miami, FL, 33130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
DO NOT USE MONTWAY!! They damaged my Mercedes Benz, my car was resting on the metal of the truck and upon receipt the whole undercarriage has been destroyed. I have pictures to prove of it on the truck and the resulting damage. I spoke with them countless times and keep getting circular conversations, eventually I was told to contact the actual transport company.. NEXTRAN. Nextran has denied any responsibility and is giving me a very hard time to file any sort of a claim. THis has been going on for weeks with no accountabi... read more
Despite their many excellent reviews and easy access to an agent via live chat on their website, Montway completely failed at 50% of the job I hired them to do. They had to do 2 things: 1. Find and contract with a reliable shipper who could do the job. They did that. The shipper was great and car arrived in good shape. In fact, shipper had to go above and beyond because Montway TOTALLY FAILED at part 2... 2. Make the shipping process smooth for me, the customer. Big fail. When I put in my order, I listed 4 days when the ca... read more
I paid to have a very mint 1988 Oldsmobile Cutlass Ciera shipped from Seattle Washington to Tulsa Oklahoma area. While the agents I spoke with were friendly, the overall company is not very good. The trucking company that Montway contracted to carry the car was even worse. They were Fast Freight trucking. They never gave me a courtesy call to let me know the vehicle was picked up, nor did I get any information til the day they planned on delivering it. I get a call 9am wanting to deliver it at 4pm. I was not home and w... read more
Pickup time was on 11/23. The driver phoned at 4 p.m. to say he was 2-3 hours away but didn't arrive for 5-1/2 hours. He said he's deliver the car by 11/30 but didn't arrive until 12/3. I had to phone the driver on 11/30 to see where he was and when the car would get to my daughter. Better communication from the driver would alleviate the anxiety of waiting and not knowing.
Montway is BAD. My car was left damaged in a parking lot with the keys tossed underneath it!!! I was then ghosted by Montway. THEY ARE TERRIBLE. ((I paid for “door to door” service with a specific delivery date and address. None of which was followed.))
They cancel my service and refuse to give me back my money and the person that they use the car broke down and they began to argue with me about it… STAY AWAY
If I could have rated this move zero stars, I would have. Car interior was damaged (brand new leather seat was scratched so bad that it’s not even repairable) This was probably done by the driver who had to climb in and out of the car because the enclosed trailer they used did not have an escape door in the trailer allowing the driver to use the door to enter/exit. Seat had a bag on it but it was not the factory bag and as I looked the car over on the outside, I did not see the damage on the seat until the driver left. I... read more
Their driver should have asked for more money when he picked the SUV up, not try to extort more on delivery. The driver saw the items in the back when he loaded the SUV onto his carrier, he drove it! He used the rear view mirror! We both took videos and pictures of the SUV before it left, inside and out. Not a peep about an extra100lbs, blocked views or needing more money! He just drove off! I do not agree the extra extorted "amount was Fair". The driver screwed himself out of a decent tip. I have much more honest pic's of ... read more
I paid last week Tuesday and set up shipment for a motorcycle It was paid and full and I have yet received a shipping date everyday I call I get a different answer. After over a week I just was told the location we set up to have the bike picked up they told me they would talk to trucking company to set up a different location I have yet to get any answer on where this location is at or when the big will be picked up I would never recommend this company to anyone if you want something ship in a timely matter or if you want g... read more
Frequently asked questions about AutoStar Transport Express
How is AutoStar Transport Express rated?
AutoStar Transport Express has a 4.6 star rating with 6,819 reviews.
When is AutoStar Transport Express open?
AutoStar Transport Express is open now. It will close at 8:00 p.m.