AutoStar Transport Express

Don 

on TransportReviews

4 years ago

Had a terrible service experience. They hire sub contract carrier, which have questionable service. Had to inquire multiple times to get straight answer on status of my pickup and delivery. I would avoid at all costs. 

Alan Yann 

on TransportReviews

4 years ago

They promised they'd pick my car in 1-5 days, but took more than 2 weeks. Once the trucker got assigned, I immediately called them to cancel but they would charge me $200. STAY AWAY. 

Gabe Savarese 

on TransportReviews

4 years ago

I didn't use you because you're overpriced hacks. You refuse to stop calling and emailing even after I've asked you to cut it out. You'd get -5 stars if I could. 

Colonelagape 

on TransportReviews

4 years ago

Their trucking company got my bike within 200 miles of my home, then i was notified it was delayed by 2 weeks. I called and spoke with 5 customer service people, all who said they'd get back to me, none who did.I ended up picking my bike up at my expense, and no refund. Terrible and unreliable service. 

J. Stricker 

on TransportReviews

4 years ago

We have had nothing short of a nightmare experience with Montway. After paying upfront for their guaranteed pick up, we were given an estimate of 7-10 days to transport or vehicle from the East Coast to the West Coast. It is now 19 days and counting and Montway refuses to give us any indication of when or if our car will ever arrive. Avoid this company at all costs! 

Jay 

on TransportReviews

4 years ago

I placed an order to pick up my car and transported to Los Angeles, it took 3 weeks for them to contact me and raise the price on me for another $200.00 and that's not the issue and every time I contact them they were blaming on some thing either the driver and/or their insurance, they will run you around for no reason and takes timeee. I had to cancel it and I was waiting for my vehicle for almost a month. DO NOT DO ANY BUSINESS WITH THIS COMPANY. NOT PROFESSIONAL VERY RUDE. 

Bill F 

on TransportReviews

4 years ago

Throughout the process of using Montway to ship my car they were unreliable, dishonest and careless. I would not recommend them to my worst enemy. I repeatedly told them that nobody would be available to take the car where I was shipping it until I arrived. They lied to me, and the carrier to get the car there so they could pull their cut of the money. The driver informed me that they do this often and unfortunately there was nothing he could do but deliver it earlier than I would be there (not his fault). It became clear th... read more

Ellen Rodman 

on TransportReviews

4 years ago

Initially spoke to Me byway about transporting our car from Florida to Massachusetts. They were going to try to find us a carrier. They took my credit card for a supposed down payment once a carrier was found.. I ended up going with another company as they came through with a carrier faster.Montway. was informed and cancelled. My credit card company called to see if I had authorized a $1300 bill from Montway. Obviously I had canceled them, not hired them. On my designated pick up day, Montway took my car before the hired on... read more

Rocco 

on TransportReviews

4 years ago

I got a quote and phoned to book a pick-up. I spoke with a woman who said she put everything into the system and I would hear back. I never got a confirmation email and after 2 weeks I phoned back. I was transferred four times. The third person found the quote but nothing more then transferred me back to the second person who wanted to transfer me back to the third person, again. They could not find the order. It is my guess the first woman never entered the order onto the bulletin board and therefore nobody placed any bids ... read more