AutoStar Transport Express

Ralph johnson 

on TransportReviews

4 years ago

I paid last week Tuesday and set up shipment for a motorcycle It was paid and full and I have yet received a shipping date everyday I call I get a different answer. After over a week I just was told the location we set up to have the bike picked up they told me they would talk to trucking company to set up a different location I have yet to get any answer on where this location is at or when the big will be picked up I would never recommend this company to anyone if you want something ship in a timely matter or if you want g... read more

Lin wolen 

on TransportReviews

4 years ago

They are very responsive when they try to gain you as a customer. After that, forget it I was promised my car delivery twice and now they are still trying to find a “driver” Nothing is their fault, they do not claim to be responsible for virtually anything Meanwhile I still sit here after nine days of my car sitting in Tacoma Washington at Matson, soon to be collecting storage charges, which of course Montway will not address. Most of these “middle men” companies I hear are basically the same. They get your payment, and well... read more

Barbara Putney 

on TransportReviews

4 years ago

Excellent service, easy steps in setting up transport to our granddaughter. Fast no hassle delivery. Payment terms were excellent. I would happily recommend this company to others. 

Richard Lincourt 

on TransportReviews

4 years ago

The transport was excellent, but I was unable to get details of the schedule until the day the car was available to ship. Not helpful, as I needed to travel halfway across the US to meet the transport for pickup. On that day, I was initially contacted by the carrier, not Montway, who wanted to pick up the car in a few hours. Would be much better service if they assigned a carrier a few days ahead of time and communicated a pick up schedule. 

Edgar Brown 

on TransportReviews

4 years ago

Started with Montway. Got caught up in a bidding war. Had to drop them all and go back to Montway. My experiencec with other carriers has been horrible. I have to ship my vehicle off to other states for repairs. The michanics are all rats. Once the repairs are done they say they want the car out of their shop. A dependabke carrier is the only reason these rats have not been able to steal my vehicle. 

Corey 

on TransportReviews

4 years ago

I used Montway because of the waiting period through the direct carriers (Reliable, Horseless, Intercity, Passport) was so long at about 6-8 weeks before pickup and I wanted to get a few weeks of driving in before the cold weather and snow hit my area. Plus they offered to transport it at about 75% of the cost of the cheapest direct carrier. I should've just been patient. Car was garage kept and cleaned prior to pickup from a dealership that performed some maintenance and a PPI. When the driver was delivering the car he wa... read more

Donna 

on TransportReviews

4 years ago

I shipped a car from the Washington, DC area to Loveland, CO using Montway. TERRIBLE, TERRIBLE experience! The carrier Montway engaged was unethical (BMA Logistics Corp.) -- picked up the car, did not give a bill of lading, then let my car sit in Baltimore for a week with NO communication to me. There was no follow up from Montway until I engaged a supervisor -- Ashton. He is the only reason I gave Montway 1 star. When I heard nothing on my car for 3 days, I tried to call Montway, but it was Sunday and no one answered. S... read more

Donna 

on TransportReviews

4 years ago

I can’t say I had a great experience with them. I called to ask if they had an update on a driver being assigned to my pickup since it had been four days and they auction started charging me on the 5 day. I understood they worked on a 3-5 day business pickup and I was just concerned as to not be charged by the auction house, which I was on the fifth day. The customer service representative that answered my call must have been having a bad day or needed NOT be in the service industry, when I inquired about the pickup, she sta... read more

Peter 

on TransportReviews

4 years ago

Please please please stay away from Montway! I can not express how stressful it was. But I got quoted $1019 for a 1,212 mile shipping, just like many other shipping sites like Montway they actually don’t ship your cars. They are pretty much contractors who find drivers to deliver it! I’ve actually got quoted for $919 but apparently there system was faulty and gave them a wrong address but on my email it was correct! They tried to sway me to pay $100 more but I gladly declined. Then they contacted me 3 times in a row to try t... read more