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AutoStar Transport Express
- Miami, FL
About this business
AutoStar Transport Express stands out in the world of auto transport services, making the process of moving your vehicle simple and stress-free across the U.S. Whether it’s a local move or cross-country transport, we offer nationwide door-to-door vehicle shipping for individuals, businesses, dealerships, and more. Our expert car shippers ensure the safe and timely delivery of all types of vehicles, including luxury and classic cars. Established in 2007, AutoStar Transport Express is a nationwide vehicle shipping company head... read more
Location details
80 SW 8th St, Suite 2000, Miami, FL, 33130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I highly recommend you go with another company. The delivery experience was a nightmare, and a month later we still don't have all of our things. The delivery team left items on their truck and left. When we called about the missing items, they insisted we drive to THEM to pick up our things. My understanding of a delivery service is that they actually deliver the items and not ask you to go pick up your things for them.
If you are planning on shipping your vehicles with Montway DO NOT DO IT. I have shipped three vessels through Montway, two cars and a Harley Davidson Triglide trike. Shipping the cars was fairly uneventful other then the fact that the communications were subpar. It was very difficult to get any updates as to when my vehicles would arrive. When they finally did, the driver called me when he was 5 minutes away, not the 24-hour advance call or the 1 hour en route call as promised. Subsequently, the transport driver had to wait ... read more
**Hire Montway at your own risk. My order number is #959843. Montway transported my vehicle from NJ to GA, they delivered the car with a hood full of rock chips which can cost up to $8k to fix. The driver didn't pick up nor deliver the car on time, but I overlooked that. The Monday night when he was supposed to do the delivery, I had to call him around 10 PM when I didn't hear from him, that's when he informed me he would deliver the car the next day, Tuesday. When he delivered the car I didn't see the damage at first, becau... read more
I have shipment New York to Texas, I ordered 10 days ago, I’m waiting for a driver, sometimes happening take some times, I can understand, but 10 days? it’s OK but after 10 days they ask $400 dollars extra, we got a deal right?.. why you calling me LAST MINUTE? and ask $400? Is it fair??? It was last minute, customer waiting in Texas so I PAID! $2069 Than Do you know what happened? Driver didn’t show up. What do you think, do I have to give them 5* ???!!!
After confirming my booking I never heard from customer service again about how it all works. I called because the residential address I designated as my pickup location would be difficult to get a tractor trailer to. Montway agreed and said a customer service agent would be in touch with me once the driver had been selected. Never heard from them again until today, January 6th, when the driver called and yelled at me because he almost wrecked the tractor trailer getting to the residential address and that I needed to call M... read more
Terrible communication. Person of contact regarding delivery as well as delivery person speaks Russian and told me "no english". How am I supposed to figure out delivery if the person cannot speak English? I feel like this is the bare minimum that's required for communication and a smooth delivery.
Using Montway has been my biggest regret of buying a car. I booked through Montway on the recommendation of the dealership I bought my car through. My car was picked up by T&T Walker Trucking, LLC to be transported from California to Texas. My car was supposed to arrive on a Monday and did not arrive until the following Saturday (at 9:00 pm). There were multiple points during the transport that Montway did not know where my car was. The driver was non-responsive and Montway had no way to get in touch with him or to track my ... read more
I filed a claim because my car was damaged during transport. Montway will only communicate with me via email and then they don’t respond. Trust me, if you have a problem with your vehicle while it was transported you will not get any help from Montway
My car was supposed to be picked up Wednesday Dec. 2 and delivered Dec. 5. No one came. I called Montway. They said the driver had an air brake problem. Why didn't anyone call me to tell me. I had to call them to find out. Then the driver couldn't pick the car up until Friday or Saturday and delivery would be the following Wed. or Thur. Not acceptable I said. I said cancel my order. They wanted to find another driver. After going around and around with them finally a driver would pick the car up Thur and deliver Monday.,I sa... read more
Frequently asked questions about AutoStar Transport Express
How is AutoStar Transport Express rated?
AutoStar Transport Express has a 4.6 star rating with 6,818 reviews.
When is AutoStar Transport Express open?
AutoStar Transport Express is closed now. It will open at 10:00 a.m.