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AutoStar Transport Express
- Miami, FL
About this business
AutoStar Transport Express stands out in the world of auto transport services, making the process of moving your vehicle simple and stress-free across the U.S. Whether it’s a local move or cross-country transport, we offer nationwide door-to-door vehicle shipping for individuals, businesses, dealerships, and more. Our expert car shippers ensure the safe and timely delivery of all types of vehicles, including luxury and classic cars. Established in 2007, AutoStar Transport Express is a nationwide vehicle shipping company head... read more
Location details
80 SW 8th St, Suite 2000, Miami, FL, 33130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
There is a whole lot of miscommunication here. I was originally told by the trucker that picked up my car it would arrive in 2 days (Friday). Then I receive a call the day my car is supposed to arrive from Montway that my car will not arrive until the following day between 10-12 noon (Saturday). Then Q.B. Transport Corp calls me a 9pm Friday and says my car is here and ready to be accepted. I was not in town yet and had already told the person I had scheduled to pick it up that is was arriving until Saturday so I had no way ... read more
They need to screen the transportation companies better they work with. terrible experience. Then keep sending me stupid emails for a week that I have explained multiple times about their carrier losing the keys to the vehicle. I put a claim in and that doesn't work. Had to pay a locksmith $62 to come open my gas tank since that was on the same keyring they lost which has an ignition key, doors key, and gas tank key.
Montway says they're better than other car shipping companies. But the truth is they're exactly the same. They have the same problem with overpromising and underdelivering as the other brokers in this industry. I ended up paying hundreds of dollars more than the price quote Montway gave me. It also took longer than they said it would. It isn't the fault of the sales rep or the truck driver. It's the way these companies operate. They put their sales reps, and customers, in a bad position by giving out rock-bottom price quotes... read more
I have 5 cars being shipped from CA to FL. During transport truck caught on fire 2 cars total loss and the other 3 are stuck on the trailer in TX where it happened. They were supposed to be delivered on 1/29/21 and they are still not here! Its been almost 7 weeks. Montway has been no help in trying to get my cars to me. They should have contacted another carrier to arrange it. I am without multiple cars and a work van which is costing me money every day its not here. Their website leads you to believe that your car will get ... read more
Do NOT let your car be shipped by this person. Upon the arrival of my car, I noticed my emergency brake was completely ripped and unable to function properly. I provided Montway all of the necessary photographic evidence and contacted them the day I received my vehicle. Montway denied my claim after an arduous 30 day period and now I am forced to go through my own insurance, and now I am stuck with a manual vehicle and no working emergency brake. I even had the driver's phone number, and he continued to deny he was responsib... read more
So I went with Montway Auto Transport due to all the positive reviews. The prices was a little higher but the pick up date worked out great for me along with delivery. That ends my positive experience. After scheduling to have my vehicle picked up with Montway, they basically stopped assisting until I called and demanded they contact the dealership and provide the dealership all the shipping contact and other information need. When the transport (vetted and subbed through Montway) arrived (Get R Done Trucking) my vehicle wa... read more
first time i used them and last my car is promised every day and has still not shown up. Today the driver from Philadelphia his truck had a flat REALLY now delivery date is 3/5. It went from2/27 to 3/5. I HOPE THE CAR SHOES UP IN THE CONDITION I GAVE IT TO THEM ANOTHER REVIEW TO BE POSTED WOW !!!
WOULD NEVER USE AGAIN PERIOD...SHIPPING COMPANY DAMAGED THE BUMPER DURING TOW ...HAVE PROOF OF DAMAGES AND THEY REFUSE TO ACKNOWLEDGE FAULT ,COMPANY GAVE ME THE RUN AROUND ..DENIED CLAIM NOW I GOTTA COME OUT OF POCKET...HORRIBLE CUSTOMER SERVICE ..KEEP AWAY
If you are planning on shipping your vehicles with Montway DO NOT DO IT. I have shipped three vessels through Montway, two cars and a Harley Davidson Triglide trike. Shipping the cars was fairly uneventful other then the fact that the communications were subpar. It was very difficult to get any updates as to when my vehicles would arrive. When they finally did, the driver called me when he was 5 minutes away, not the 24-hour advance call or the 1 hour en route call as promised. Subsequently, the transport driver had to wait ... read more
Frequently asked questions about AutoStar Transport Express
How is AutoStar Transport Express rated?
AutoStar Transport Express has a 4.6 star rating with 6,818 reviews.
When is AutoStar Transport Express open?
AutoStar Transport Express is closed now. It will open tomorrow at 10:00 a.m.