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Avance Care
- Other
- Durham, NC
About this business
Location details
4705 University Drive, Building 700, Durham, NC, 27707, United States
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Sorry. I meant to give you a top rating. Very pleased with the service by my Dr and everyone there!
more space to type. My open enrollment coincided with my wife obtaining a new job and insurance turning over, and apparently we accumulated a whopping $200 bill for a visit that my wife didn't know which insurance to provide. So when she went to visit for her birth control checkup thingy, you guys wouldn't let her unless she paid, which we didn't owe. Pathetic. Terrible. Bye Bye. And google review and all of that. We've been with you guys for a while, but will be moving on. It's not a $200 thing. We have $200. It's ... read more
No response from calling for medical question. Two days wait, put on hold & waited another 10, then again put on leave msg. Why can't a call be returned... Need info on dosage that changed for some reason.
Everyone is no nice and caring at this place. I would highly recommend them for your health needs
Awful and incompetent . Don’t waste ur time or money.
Stayed on the phone for an hour waiting for my tele-visit. Went to office for covid test, no one would answer phone, had to go to the door.
Doctor i choose online wasnt one attended me The person drew my blood was harsh no customer service My prescriptions came late.
I scheduled a virtual appointment because I got COVID for the second time and I have asthma. After my appointment with the nurse and after the office business hours I received a message saying I had to contact avance care and provide my mailing to get my prescription. I am waiting the office opens again to get my prescription and while this happens I am getting worse without a fast treatment. I’m very disappointed because when I most need avance care wasn’t fast and accurate enough.
Four+ phone calls all with different information to get a signature on a physical form, followed by a "required" provider visit for the provider to listen to my son's heartbeat whilst he had a full EEG two weeks earlier and this information was provided to the office. Office staff says he has to have a chest xray and meningitis B vax but then the story changes during the four calls. Very unorganized. 2:20 appt that was confirmed on two calls ends up taking over an hour in the office. We are considering changing practices for... read more
Frequently asked questions about Avance Care
How is Avance Care rated?
Avance Care has a 4.5 star rating with 10,952 reviews.
When is Avance Care open?
Avance Care might be open. It requires an appointment.