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Avance Care
- Other
- Durham, NC
About this business
Location details
4705 University Drive, Building 700, Durham, NC, 27707, United States
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We are Long time patients of Dr Burton there who is out on medical leave. We recently asked for a prescriptions for Hydroxychlorequine and Ivermecton for possible use if needed while we are traveling away from home in our RV. I made one request by phone message; we got no response. One request was in person while my wife was undergoing a physical exam. The Doctor said there was limited research on Hydroxy so he couldn't prescribe it --yet it has been used for over 50 years and has been proven highly successfully by doctor... read more
the receptionist very good person very friendly, but after waiting more than an hour, 5 minutes talking with doctor tishira brewinton for a refill of pills, my bill was $ 183 dollars, they said that only for the visit they charge $ 150, very disappointed for the bad service and for not respecting the schedule. I do not recommend it, very expensive.
I called to try to make an appointment for my wife. She tested positive for Covid.She has cough. We have 4 month old baby that she is breastfeeding. They told me they don’t take patients with Covid they she had to talk with doctor over video call. I said again that she got cough and I would like to doctor listen her lungs. I was told that if doctor will establish over phone if she needs her lungs to be checked to come over and wait in parking lot in a car that doctor will come to the car and check her lungs. Really??? This ... read more
Avance Care Over charged me for a Covid Test and refused to file it with my insurance even though my insurance assured me it was 100% covered. They then proceeded to send me to collections and refused to remove the late/collection fee even though it was their fault for not filing the claim properly and not letting me know they weren't filing the claim with my insurance.
We visited this hospital for a blood titer for my son. Dr. Delbono and the nurse were great. However, the women who tried to draw his blood were TERRIBLE. I understand that it is difficult to take blood from a child, but they were unprofessional and uncaring my son. They could not take any blood from him, and blamed him for their mistakes (moved a lot and not well hydrated). Of course he was crying during blood collection, but he did not move much and was not dehydrated! Very disappointed.
I had an awful experience here. I would not reccomend.
I came to write this review because I was just told for the SECOND time AFTER MY ARRIVAL that I needed to reschedule my appointment. First, I went there last week for my appointment. I filled in all of my forms ahead of time, and I uploaded my insurance information to the portal per their request. I also arrived 20 minutes early still, even with my info uploaded. When I got there, they told me my insurance couldn't be verified. It was right after the new year when my insurance had switched over, so I asked if I could call so... read more
Terrible customer service. Walked in and was immediately assaulted by front desk about something...couldn’t even tell due to the barrage of yelling coming out of her mouth. Treated us horribly so we walked out. Never in a medical clinic have I seen patients treated in such a manner. I own medical clinics and have never even seen an unruly patient treated in such a manner. Lots of options out there. Do yourself a favor and steer clear of Avance.
Advance Care of Durham was a God Send for me for it being open on week ends and close by many stores that I frequent including pharmacy. Problem is there is no dependability of doctors. I have had 3 different ones in the last year with none having stayed more than 3 months at a time. Billing is a mess. Even though I can pay I have been sent to collections already in the less than a year I have been seen there. So sad for me. I have no trust left, though doctors that I had seen were really nice.
Frequently asked questions about Avance Care
How is Avance Care rated?
Avance Care has a 4.5 star rating with 10,952 reviews.
When is Avance Care open?
Avance Care might be open. It requires an appointment.