Avance Care

4.5

Other
Durham, NC

About this business

Other

Location details

4705 University Drive, Building 700, Durham, NC, 27707, United States

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4.511,628 reviews

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Robin S.

3 years ago

Excellent! Dr. Casey—truly cares about me and my well being! I never feel rushed always welcomed and each concern addressed

Aicha F.

3 years ago

I am waiting for test results I call them they told me they will call me back but I didn't get any response yet 😒 😑

Business response:

Thank you for providing your feedback and letting us know about this issue, Aicha. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call us at (919) 267-5862 and our team will be happy to help you out. Yours in health, Avance Care Apex

Kimberly T.

3 years ago

This was my third appointment and when the doctor came to talk to me had no I'm dea why I was there. I told her why and told to go back to my primary for future care. Ughhhhh

Business response:

Thank you for providing your feedback and letting us know about this issue, Kimberly. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call us at (919) 865-8000 and our team will be happy to help you out. Yours in health, Avance Care North Raleigh

James S.

3 years ago

My doctor told me he was leaving.

Business response:

Thank you for taking the time to share your experience with us. Your physician will be missed by not only his patients but the Clayton team as well. We wish him well on his new adventure. We hope that you will continue to visit our location and get to know one of the other providers. We appreciate you trusting Avance Care with your primary care needs.

Jeremy T.

3 years ago

The doctor was great. When it came to get my prescription the office was terrible to work with. They don’t return my calls. I had to go back to the office twice to attempt to get the prescription switched to a medicine that is available. Each time I was told they would take care of it for me. 24 hours later I still do not have the medicine I need to get well.

Beryl C.

3 years ago

I just left a review on your website.

Wesley J.

3 years ago

Not good . Rude people , won't answer phone didnt call in prescription. When I finally got a call back she was very rude and hung up on me .

Business response:

Thank you for providing your feedback and letting us know about this issue, Wesley. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Yours in health, Avance Care Clayton

Angelica

3 years ago

I went in after being sick for 4 days with a high fever chills and body aches after I had tested negative for Covid already multiple times. I was told on the phone that I would be tested for the flu during my appointment. When I was there the PA told me he wasn’t going to test me for the flu because it would be pointless because he said even if I come back positive for the flu after 48 hours have passed the flu medication wouldn’t work on me which I have never heard of before and have had the flu a lot throughout my life. He... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Angelica. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call us at (919) 554-0177 and our team will be happy to help you out. Yours in health, Avance Care Wake Forest

Charlotte R.

3 years ago

Deborah Stoia and Amy Gonzales are amazing Pain Management and Psychiatry PA’s. They are professional and patient and truly care about helping you feel better. I strongly recommend making an appointment to see them. Also, the service I receive at their office is excellent each time. It is always warm and welcoming with a great experience.