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Avance Care
- Other
- Durham, NC
About this business
Location details
4705 University Drive, Building 700, Durham, NC, 27707, United States
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You need to speed up your process for getting a referral to a patient to go to another doctor.
You make an appointment and it doesn't really matter people walk in after you and leave before even being seen. 12:30 pm appointment never saw me walked out after making sure I got my refund. Unless you can wait all day would not recommend.
Dr. Brown told me he would get my pronouns wrong on first visit, provided me incorrect dosage on an hrt prescription, and forgot (his words) to tell me about a med that could have stopped undesired permanent changes to my body until 6 weeks after the fact when they had already begun. I addressed all of these things with him in-person and received no accountability. after reporting them in my patient feedback an auto reply said someone would reach out to me but no one did. do not recommend (staff was great tho).
I keep coming back after bad scheduling experiences because I’ve had good providers. I’m done now. I don’t believe my new doc was able to invest the time nor rewarded for curiosity. I came home feeling frustrated and unseen. Also feel like there might be a serious issue that could be overlooked because a system that seems to be based on quantity and not quality of work. I was given pain killer medication, and my blood work was not reviewed!
I have been a patient at avance northeast for a while now, always a great experience. I recently visited Knightdale, a great experience. April 30 was my first time visiting Wake Forest and it was the worst ever. I was met with a rude receptionist who insisted I immediately exit to my vehicle due to my symptoms (severe cough and soar throat). She claimed she left me a voicemail which I still have not received. I get covid precautions but I did not expect to have my entire visit done out of my vehicle especially after I inform... read more
Got me in quickly even though I was a new patient. Jeremy…amazing. Miquel also fantastic. Location is perfectly located in the heart of Fuquay. Lucille is so sweet and a gorgeous black woman whose name I didn’t get, they all made me feel welcome and at ease.
Can not get appointment ,no return calls ! Website appointments scheduler a joke and does not work ! Sad !
Felt Doc evaluated my condition and explained the situation and his plan for treatment very well. Girls in front office were polte and helpful. Thank you
My experience at Avance Care is usually excellent! I never write reviews about my experience...however, this past year the service level has gone down tremendously! I have to say something!!! Dr. Tank, and PA Chris are the best! The problems in the office is the staff, front desk, and back office staff since Avance Care has taken over the office. I have referred many friends and co-workers to this office, and we call have experienced the same behavior lately. I have been taking the same meds for the pass two years. Lately I... read more
Frequently asked questions about Avance Care
How is Avance Care rated?
Avance Care has a 4.5 star rating with 10,952 reviews.
When is Avance Care open?
Avance Care might be open. It requires an appointment.