This profile has been claimed by the business owner or representative.
Bel Furniture-Memorial
- Furniture Stores
- Houston, TX
About this business
Bel Furniture is growing. After establishing ourselves as a premier furniture store in the Houston, TX area, our operation has expanded to include multiple distribution centers and stores. From outdoor patio furniture to dining room sets, sofas, recliners, and home office furniture, we carry high-quality home furniture for every budget and style. Items in stock are eligible for same-day pickup or home delivery at an additional cost. You’ll find our Memorial store location in the plaza on Old Katy Road, near the intersection ... read more
Location details
10516 Katy Fwy, Houston, TX, 77043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Bell Furniture Pasadena, has a very good customer service and has good prices. The problem is dealing with Corporate Customer Service. I am going to wait until the supervisor calls me back to see if they fix my problem. But as of now I will no longer make any purchases at any Bel Furniture and I just want my money back for the sectional I bought.
Terrible terrible Business!!! DO NOT BUY anything from this business!! 99% chances, you will receive broken furniture and you will have to wait for weeks not months to get refund back if you will ever get it.. Their store do not have access to their corporate office to request refund for you, ITS 20th century, get over on your evil process and refund money back without much hurdles.. I am calling them every day but they dont have answer to my refund.. They are keep saying corporate is not responding their email requests (yes... read more
I bought a bedroom set and arrived with cracked footboard and misaligned drawers . The only piece that didn't have an issue was the nightstand. Dealing with customer service is a nightmare. There is no accountability and definitely are well trained in giving the run around. Repaired the footboard and sent replacement that was new with the same issue! Now they want to charge me a restocking fee to return. I will never shop here or recommend this place.
I bought a "PREMIUM MATTRESS" at bell furniture on Katy Fwy location with 10 years of warranty!!! What a joke fellas the mattress started to sink before one year of use and when I applied for an inspection they sent me a guy who was very very rude and unprofessional, long story short they denied my warranty for one centimeter and now I have to wait for 6 months having bad nights to get another inspection this is ridiculous. I DO NOT RECOMMEND BELL FURNITURE. PLEASE GO SOMEWHERE ELSE.
paid and ordered and only received one Item. Called Webster location and they had no idea what I was talking about stated they would find out and follow up with me in reference to my purchase. I have yet to here from them. I call and get the run around.
They have nice furniture pieces for decent prices but the customer service here makes me not want to come back again. We came in the day prior to buy an item and said that we would be back the next day to pick it up. We came in and they didn't even have the item ready to go and kept us waiting around, passing us off between different workers telling us different things. Every time we asked to speak with the manager they would keep saying it would be a few minutes more and a few minutes more and the manager didn't come out. W... read more
Went to pick up a stool for my gfs vanity that I'm putting together. They have good priced items however, not only did one of the workers give me the wrong address but on having to drive to three different spots, from the warehouse, to the showroom, and then loading doc to pick up a stool..Only to get home and have two parts missing AND the product having multiple scratches..after waiting almost half an hour for my product is sad. Contacted to see if I could have the parts shipped to me but the lady never contacted me back... read more
I sure wish I read these reviews before I purchased furniture from there. Yes, the prices are great. The salesgirl that helped us was very nice. I think her name was Yani? So now comes the delivery day (3 days after I bought it) for my furniture. Right before the guys starts to un-box the bed I pointed out that it is the wrong size. He said what do you mean? I said well, I bought a King, your paperwork says King but this is a queen. I had to call the store and explain to them and I said to just let them leave the rest of... read more
Walked in, took us 25 minutes to get help and when they did he spoke with us for a few minutes before a customer came up to ask a question and our sale associate (henry) just left us for them. When we came back to ask questions about delivery he was snippy and shoed us away. Not professional and rude - must not want service or not have the cash flow to hire nice employees
Frequently asked questions about Bel Furniture-Memorial
How is Bel Furniture-Memorial rated?
Bel Furniture-Memorial has a 4.6 star rating with 3,613 reviews.
When is Bel Furniture-Memorial open?
Bel Furniture-Memorial is open now. It will close at 9:00 p.m.