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Bel Furniture-Memorial

4.6

About this business

Bel Furniture is growing. After establishing ourselves as a premier furniture store in the Houston, TX area, our operation has expanded to include multiple distribution centers and stores. From outdoor patio furniture to dining room sets, sofas, recliners, and home office furniture, we carry high-quality home furniture for every budget and style. Items in stock are eligible for same-day pickup or home delivery at an additional cost. You’ll find our Memorial store location in the plaza on Old Katy Road, near the intersection ... read more

Location details

10516 Katy Fwy, Houston, TX, 77043, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.63,613 reviews
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Michelle T.'s profile image
Michelle T. 
rating
7 years ago

Do not buy from Bel Furniture. Save yourself the hassle. We had a terrible experience after purchasing a mattress set. The sales rep was not truthful or knowledgeable and the manager was extremely rude. If you do find yourself in the unfortunate position of having to buy from Bel please read the fine print on whatever you sign very carefully and ask for a copy of it. 

Ke K.'s profile image
Ke K. 
rating
7 years ago

Dishonest sales tactics Sales associate Maria F. Lied to me about the price of a sofa set in order to obtain a sale. Upon checking my electronically emailed receipt after leaving the store I noticed an almost $200 difference in pricing. I called the store and eventually spoke with a gentleman in management who informed me Maria was there top sales associate and there must have been a misunderstanding on my part. He informed me there was no way he could sell the merchandise to me for that price and offered no resolution. W... read more

Carol W.'s profile image
Carol W. 
rating
7 years ago

I bought furniture there about 2 years ago. After the first time sitting on the couch I noticed it felt like my butt was itching. I played it off as it was the material. So after a couple of days my family started getting bites. So I started calling the store with no luck to return furniture. The supervisor was giving me the run around. She send to worker with a mini flashlight to see if they saw bugs. They had the nerve to ask me if I have pets. I don't own any animals. The worker went back and said they didn't see bugs. I ... read more

Jesus J.'s profile image
Jesus J. 
rating
7 years ago

I bought my furniture and a couple months later, the leather get cracked, and the foam inside was old, i went there for my 1 year warrantee and the dismiss my case and never fixed. I do not recomended this store to any customer. 

Loriane C.'s profile image
Loriane C. 
rating
7 years ago

i purchased a bed room set from bels about 3 years ago. it was delivered within a week. great experience. after the storm (harvey) i purchased living room furniture, no problems. delivery took longer this time, deliver time was 2 weeks with a $200 delivery fee. considering if was after the storm i understood. so now i send my daughter into the store to buy her a bedroom set and mattress. so the sells person told her delivery would take a month. that's crazy with on they web site they over next day delivery for $199.... read more

Erin M.'s profile image
Erin M. 
rating
7 years ago

I purchased a small living room set, a regular living room set and a bedroom set from Bel on 10/31/17. We were told both items I bought in store would be ready the next Saturday to pick up. Only one item was The other item was not delivered until mid December. I was told 3 times the 3rd item, which I purchase online was going to be delivered but it never was. I was told it was going to be delivered 1/3/18 and the night before I get a refund email. No explanation as to what happened. I think they never had the item and jus... read more

Akruti S.'s profile image
Akruti S. 
rating
7 years ago

Hi we bought recliner sofa set from bel furniture, katy location on thanks giving. first of all they delivered the wrong sided recliner, second as soon as they unwrapped it we saw damage on back side. We told the delivery guy to take it back but he was not ready for that. He said the person who will come to replace it will take it back as they came at 10 o'clock at night to deliver. after that we took pictures, send emails to them but nobody has contacted us back, whenever we call they say they will get back to us in 24 hour... read more

Justin B.'s profile image
Justin B. 
rating
7 years ago

Worst thing I ever did and my family had to suffer. Bought new living room sofa love seat and recliner and got a broken love seat when was delivered was to have a replacement within two weeks and then 2 more weeks then again 2 more weeks then told they would not replace and had to return the furniture and now have to wait for my money back and they won't answer the phone when you call bad business and will never do it again 

Marisol D.'s profile image
Marisol D. 
rating
7 years ago

The worst thing I ever did was buy from bells furniture terrible customer service , and they are so unprofessional 

Frequently asked questions about Bel Furniture-Memorial

How is Bel Furniture-Memorial rated?

Bel Furniture-Memorial has a 4.6 star rating with 3,613 reviews. 

When is Bel Furniture-Memorial open?

Bel Furniture-Memorial is open now. It will close at 9:00 p.m.