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Bel Furniture-Memorial
- Furniture Stores
- Houston, TX
About this business
Bel Furniture is growing. After establishing ourselves as a premier furniture store in the Houston, TX area, our operation has expanded to include multiple distribution centers and stores. From outdoor patio furniture to dining room sets, sofas, recliners, and home office furniture, we carry high-quality home furniture for every budget and style. Items in stock are eligible for same-day pickup or home delivery at an additional cost. You’ll find our Memorial store location in the plaza on Old Katy Road, near the intersection ... read more
Location details
10516 Katy Fwy, Houston, TX, 77043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
What can I say? If I could give no stars I would. Bel Furniture Review - A Complete Disaster from Day One My experience with Bel Furniture has been nothing short of a nightmare--from the moment we walked into the store to the present day, where we're still waiting on a couch that was supposed to be here two months ago. I feel obligated to share this in detail so that others can avoid the frustration and disrespect we've endured. On February 6th, 2025, my family and I visited Bel Furniture to replace our old sectional unde... read more
Ordered a love seat online. Received a message someone would contact me in 3-4 days. It's been almost 2 weeks and no one has called. There is NO live person you can contact, only text and no one contacts you. Trying to cancel my order, but cannot talk to a human!! I ordered through the Sugar Land location.
A great selection and variety, with good value and a with helpful staff. Management and marketing need an overhaul as they have misleading ads and leadership that won't speak with the customer. We ultimately left which was sad as the staff members are so nice and try to be helpful. When management won't speak with customers and marketing puts out misleading signs it's a bad first impression to the last impression. Go check out the stock but if it's not to your liking walk don't waste time asking to speak to a manager.
Horrible Coustomer service. Can't reschedule delivery. If requested, you have to pay again their delivery charges. Two times brought broken furniture pieces.
TRASH TRASH TRASH!! Do NOT buy from here!! I purchased a 3 piece sectional the first week of august 2024 and was delivered a couch with ONE wrong piece. The following week they were supposed to send me the right piece for my couch but ended up delivering the wrong piece AGAIN. Cool. We reschedule for the next following week and the delivery driver called me earlier in the day and told me my couch would be delivered between 4-8pm. I get a call at 750pm stating that the piece to my couch got wet and he's unable to deliver it. ... read more
The worst furniture company in America. Be ready to get zero costumer support. They sent the wrong set of furniture then rescheduled for a different date and the delivery truck called to say that they'll be delivering after 8PM, I told then that's not possible because the building doesn't allow furniture delivery after 5PM, the driver didn't care about it and the store offered zero solutions and kept saying to call corporate. Called corporate and they never answered the phone or leave you waiting for hours. So here I am the ... read more
if I can give a -0 I would purchase a chair from them to nightstand, they tried to charge me for delivery twice. Very poor communication with customers after they get your money... they have a corporate number that says customer service but you will never get in contact with a live person. Stay away from Bel Furniture. They are not for the working class person. You're only transactional. Poor customer service for communication and very, very slow with refund. That's what I wanted at this time a full and complete refund.
Worst customer service I've ever had. Ordered a mattress came in within 10 days but they sent me the wrong one. It's going on 4 weeks to get them to swap it out with the one I ordered. I should've been top priority but I guess they could care less since they already got paid.
No FUCKING STAR ...I pay cash for a dining table only to find out when the day of the delivery wrong mf table ..Get to the store I have to wait more days bc of there fuck ups . Only to know u have to be there or not they will have to charge another fee what happens if Bels delivers the wrong item I think I need my delivery fee back..I think about getting my money back this is NOT ACCEPTABLE!!!!!
Frequently asked questions about Bel Furniture-Memorial
How is Bel Furniture-Memorial rated?
Bel Furniture-Memorial has a 4.6 star rating with 3,613 reviews.
When is Bel Furniture-Memorial open?
Bel Furniture-Memorial is closed now. It will open at 10:00 a.m.