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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Chris was very patient with me as I did not know what..." Chris was very patient with me as I did not know what kind of vehicle I wanted. I spent 7 hrs at Berlin City Auto from test driving thru financing. The process was very smooth and easy. Cliff really worked with me to get to a price we were both in agreement on. Overall my experience was great and I would recommend Berlin City to my family and friends. I would definately recommend Chris, he was well informed on the vehicles I test drove. He offered me sound advice reg... read more
"This dealership, both sales and service is always great..." This dealership, both sales and service is always great to work with! They stand by the Honda product and always make every attempt to service the customer fairly. I have bought several cars from Joe Thibodeau and the service guys, Ryan, Jeff, Brad are awesome! My recurrent issues with my brakes is always handled fairly. Jeff recently went out of his way to connect with a Honda rep to have service completed to my Honda that was out of warranty. Since I had mentione... read more
"All of the folks here are amazing. They are friendly,..." All of the folks here are amazing. They are friendly, professional and knowledgeable. The prices are fair too. I have been dealing with this dealership on the service side for over 10 years.
Business response:
TEN years!!! WOW! I bet Brad has been your advisor for all of those 10 years. Thank you for your business. Brad's the best. Michael McPherson Director Customer Relations
"I've had 3 years of exceptional, professional service at..." I've had 3 years of exceptional, professional service at Berlin City Honda...most recently I was assisted by Dirk who was most resourceful and helpful. I would never go anywhere else...thank you guys!!!
Business response:
Dirk says thank you for letting him know you feel this way. Having a strong personal relationship with a service advisor sure helps when needed. All the best. Michael McPherson Director Customer Relations
"Derrick helped me find the perfect vehicle for me that..." Derrick helped me find the perfect vehicle for me that was also in my price range, over a span of about five days he kept in touch and kept his eyes open for a vehicle that would suit my needs. I had an excellent experience with him as he was friendly and personable.
Business response:
Derek Ross is a dedicated member of the staff at Berlin City. We are very fortunate to have people like him that can work with customers like yourself to meet the needs necessary to locate the correct car for your needs. Thank you so much. Michael McPherson Director Customer Relations
"Due to a bad experience with Prime Honda in Saco we have..." Due to a bad experience with Prime Honda in Saco we have had successful service with Berlin City. If there was an issue we would also call them first. They have never steered me wrong and even taking the time to check for small items that a car owner wouldnt check they check and if there is an issue they call with in minutes of finding problems to ask what to do. This is the reason I continue to use Berlin City service department.
Business response:
It's good to hear that you have great confidence in the Berlin City Honda Service Department’s recommendations for your vehicle. It’s built on trust to keep your vehicle operating in top form. Thanks for continuing to bring our business to us. Michael McPherson Director Customer Relations
"We came in looking at a specific vehicle and Andrew..." We came in looking at a specific vehicle and Andrew worked with us to make sure we got what we wanted at a fair price.
Business response:
Thank you for your business. We appreciate the opportunity. Michael McPherson Director Customer Relations
"We had originally only showed up to Berlin City Honda to..." We had originally only showed up to Berlin City Honda to look at a few cars to get an idea of what we would like to get in the near future, but after spending some time on the lot with Robin we had found an amazing car that we're in now. We were shown a few cars, and Robin was incredibly knowledgeable about the features. Once we had a few in mind, TraciAnn fought long and hard to get the lease rate down as close to our budget as she possibly could. Our experience ... read more
Business response:
Your truly exceptional visit with Robin and TraciAnn is part of the DNA of Berlin City Honda. The staff works very hard to provide an atmosphere that allows a customer to have a great experience. Many places say they have great customer service but we live it every single day. It takes hard work. Thank you for your business. Michael McPherson Director Customer Relations
"Stephen met with me , he was very friendly and helpful!..." Stephen met with me , he was very friendly and helpful! He also called me 3 times to let me know the status of my car financing. I had a problem before with Prime Honda; there was no communication. Stephen was great! Also, Tracey worked very hard to get me financing, I have credit issues due to divorce. I am so happy to be able to keep my car, I travel for work and was very anxious about this situation. Thank you!!!!
Business response:
Bam! We love hearing stories of how we are doing. It truly brings a smile to the faces of the people involved,Stephen and TraciAnn. Knowing that a customer feels the way you do is so satisfying. Thank you for your business. Michael McPherson Director Customer Relations
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.9 star rating with 3,788 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is open now. It will close at 7:00 p.m.