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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I called for an appraisal on a car that I'm selling to my..." I called for an appraisal on a car that I'm selling to my neighbor, and Jesse got me a quote in minutes. He even offered a free state inspection for the vehicle! Great service!
Business response:
Great to hear from you. We always want to know the kind of experience you have had. Jesse is spot on with this kind of service. His customers rave about the service that they receive from him. Glad we could help. Michael McPherson Director Customer Relations
"I did not wind up purchasing a vehicle at this time..." I did not wind up purchasing a vehicle at this time because of my desire to keep my Pilot due to its size. However, Candra was great to work with, she was helpful and informative, and not one-bit "pushy". I was impressed and never felt pressured as I took a month to decide what to do. I would recommend Candra to anyone!
Business response:
Ms. Burns, A BIG thank you for allowing us to help! If the process still leads to not purchasing, no worries. It’s the value a professional sales associate brings to the purchase decision. The sales associate can bring incredible value by offering recommendations that may at times not lead to a sale. It has to do most with getting the right information to make an informed decision for you. Candra is one of those professionals and we are fortunate to have her on the staff. All the best. Michael McPherson Director Customer Rel... read more
"Jesse was very nice to work with and he did a great job..." Jesse was very nice to work with and he did a great job answering all my questions. I felt very comfortable with the way he handled the sale and he was not overly pushy. He even picked me up at my house and gave me a ride to the dealership. Overall it was an excellent experience and I LOVE my new Honda! Thank you - Kim Myers
Business response:
Ms Meyers, Thank you for letting us know here at Berlin City Honda about the experience you had purchasing your car. Many of Jesse Mulherin’s customers say similar things about their car buying adventure. Many thanks for your business. Michael McPherson Director Customer Relations
"Brad and David always do a great job taking care of the..." Brad and David always do a great job taking care of the customer and going out of their way to make sure the customer is happy and service completed with satisfaction. I appreciate all they do to accommodate my service needs and they represent Berlin City Honda Service Department very well! Others can learn from them. Thank you!
Business response:
Thanks for letting us know just how great Brad and David are. We really appreciate hearing about your visit and especially your business. Michael McPherson
"I rec'd a coupon in the mail and was able to schedule an..." I rec'd a coupon in the mail and was able to schedule an appointment for early the next morning. Scheduled regular service - oil change and tire rotation. I don't recall the names, but the gentleman who help me was friendly, and the service was quick. I was offered shuttle service, which I didn't require, but it's good to know that option is available. As a bonus, when I returned to the dealership, my car was washed ! I will certainly return for future service nee... read more
Business response:
There is nothing like receiving a coupon to save on some service work. I am happy to hear that you had the opportunity to take advantage of this. It is always great to hear from our customers. Thank you for your business and enjoy your summer. Michael McPherson Director Customer Relations
"I can always get an appointment when it's convenient for..." I can always get an appointment when it's convenient for me. They provide shuttle service to and from my job. My car is always ready when they say it will be. The people are friendly and helpful. I have bought two cars from this dealer and have always had them serviced here. Great place!
Business response:
It’s great to hear of your service visit. Brad has been a fixture for a lot of years here at Berlin City Honda. He really knows his job. Thank you for your continued business. Don’t hesitate to let us know if there’s more we can do. All the best. Michael McPherson Director Customer Relations
"Steve Gendron and Jeff Benoit bent over backwards to find..." Steve Gendron and Jeff Benoit bent over backwards to find the specific 2012 Civic I wanted. I've been buying cars from Berlin City since you were Maine Mall Motors back in 1979 and the service I got from Steve and Jeff are the reasons I keep coming back.
Business response:
Thanks for being such a loyal Berlin City customer. Jeff and Steve combined have been with Berlin City for more than 15 years. They both are very engaged with every customer. We are a better company because of their attention to every detail. Thank you for your business. Michael McPherson Director Customer Relations
"I took my Honda Fit in for some routine maintenance. ..." I took my Honda Fit in for some routine maintenance. Scheduling the work was easy and Jeff Lamore, the Service Advisor, assisted me. I saved $30 by taking advantage of a Spring Special coupon found on their website. Thw whole process was very easy and convenient. I dropped my car off at 7:15 AM and Al Grover drove me to work in their shuttle van. Al picked me up at 4:30 PM at work and took me back to the dealership.
Business response:
Thank you for allowing Berlin City Honda to be your dealer for service. The top notch team, Jeff in particular, is very dedicated to working with you to address issues surrounding your vehicle. Taking corrective action in a timely fashion is priority one to allow you to be back behind the wheel. Please know how much we appreciate hearing about the experience you had. Enjoy and thank you. Michael McPherson Director Customer Relations
"Berlin City is the best dealership I have ever dealt..." Berlin City is the best dealership I have ever dealt with. This includes the purchase of my Honda and each of my service appointments. I had given up on car dealerships, thinking they were all the same until I went to Berlin City. I would highly recomend purchasing a car here.
Business response:
GREAT to hear of the experience you had in our Berlin City Honda Service Department. If we can help further don't hesitate to speak to one of our skilled service advisors. Thank you. Director Customer Relations Michael McPherson
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.9 star rating with 3,788 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is open now. It will close at 7:00 p.m.