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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I highly recommend this dealership for buying a new..." I highly recommend this dealership for buying a new Honda. I was never pressured into buying anything. I feel I was given a very reasonable price on my trade in and the financing department was very helpful as well. Everything was explained to me and still if I have a question I can just call and it is answered in seconds. The service has been wonderful..I am treated like I am the only customer and I always leave satisfied. Joe was very patient with me and I convinced ... read more
Business response:
It sounds like Joe made it a fun car buying adventure. It’s a large financial decision and we don’t take it lightly when someone decides that this is the right place to do business. We aim to please, thank you. Michael McPherson Director Customer Relations
"Jesse Mulherin and I were already aquainted before I..." Jesse Mulherin and I were already aquainted before I began my car search, however I was extremely impressed with his professionalism and knowledge when he helped me look at cars. He was helpful and patient and listened to my needs to help me figure out what would be the best car for me. His dedication to his work is apparent both on and off the job. I have already mentioned to people how great Jesse is, and will continue to do so.
Business response:
Our sales associates are available to help provide the information necessary to reach a purchase decision that's right for you. Jesse does this every day, it’s his profession. You may only purchase a car every 5-7 years. Many things can change during that time and that’s where someone of Jesse’s caliber can be very valuable. Our staff operates as more of an advisor than salesperson. Thank you very much for the kind words and enjoy your new wheels. Michael McPherson Director Customer Relations
"I called for an appraisal on a car that I'm selling to my..." I called for an appraisal on a car that I'm selling to my neighbor, and Jesse got me a quote in minutes. He even offered a free state inspection for the vehicle! Great service!
Business response:
Great to hear from you. We always want to know the kind of experience you have had. Jesse is spot on with this kind of service. His customers rave about the service that they receive from him. Glad we could help. Michael McPherson Director Customer Relations
"I did not wind up purchasing a vehicle at this time..." I did not wind up purchasing a vehicle at this time because of my desire to keep my Pilot due to its size. However, Candra was great to work with, she was helpful and informative, and not one-bit "pushy". I was impressed and never felt pressured as I took a month to decide what to do. I would recommend Candra to anyone!
Business response:
Ms. Burns, A BIG thank you for allowing us to help! If the process still leads to not purchasing, no worries. It’s the value a professional sales associate brings to the purchase decision. The sales associate can bring incredible value by offering recommendations that may at times not lead to a sale. It has to do most with getting the right information to make an informed decision for you. Candra is one of those professionals and we are fortunate to have her on the staff. All the best. Michael McPherson Director Customer Rel... read more
"Jesse was very nice to work with and he did a great job..." Jesse was very nice to work with and he did a great job answering all my questions. I felt very comfortable with the way he handled the sale and he was not overly pushy. He even picked me up at my house and gave me a ride to the dealership. Overall it was an excellent experience and I LOVE my new Honda! Thank you - Kim Myers
Business response:
Ms Meyers, Thank you for letting us know here at Berlin City Honda about the experience you had purchasing your car. Many of Jesse Mulherin’s customers say similar things about their car buying adventure. Many thanks for your business. Michael McPherson Director Customer Relations
"Brad and David always do a great job taking care of the..." Brad and David always do a great job taking care of the customer and going out of their way to make sure the customer is happy and service completed with satisfaction. I appreciate all they do to accommodate my service needs and they represent Berlin City Honda Service Department very well! Others can learn from them. Thank you!
Business response:
Thanks for letting us know just how great Brad and David are. We really appreciate hearing about your visit and especially your business. Michael McPherson
"I rec'd a coupon in the mail and was able to schedule an..." I rec'd a coupon in the mail and was able to schedule an appointment for early the next morning. Scheduled regular service - oil change and tire rotation. I don't recall the names, but the gentleman who help me was friendly, and the service was quick. I was offered shuttle service, which I didn't require, but it's good to know that option is available. As a bonus, when I returned to the dealership, my car was washed ! I will certainly return for future service nee... read more
Business response:
There is nothing like receiving a coupon to save on some service work. I am happy to hear that you had the opportunity to take advantage of this. It is always great to hear from our customers. Thank you for your business and enjoy your summer. Michael McPherson Director Customer Relations
"I can always get an appointment when it's convenient for..." I can always get an appointment when it's convenient for me. They provide shuttle service to and from my job. My car is always ready when they say it will be. The people are friendly and helpful. I have bought two cars from this dealer and have always had them serviced here. Great place!
Business response:
It’s great to hear of your service visit. Brad has been a fixture for a lot of years here at Berlin City Honda. He really knows his job. Thank you for your continued business. Don’t hesitate to let us know if there’s more we can do. All the best. Michael McPherson Director Customer Relations
"Steve Gendron and Jeff Benoit bent over backwards to find..." Steve Gendron and Jeff Benoit bent over backwards to find the specific 2012 Civic I wanted. I've been buying cars from Berlin City since you were Maine Mall Motors back in 1979 and the service I got from Steve and Jeff are the reasons I keep coming back.
Business response:
Thanks for being such a loyal Berlin City customer. Jeff and Steve combined have been with Berlin City for more than 15 years. They both are very engaged with every customer. We are a better company because of their attention to every detail. Thank you for your business. Michael McPherson Director Customer Relations
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.6 star rating with 4,263 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is open now. It will close at 7:00 p.m.