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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Very knowlegable and friendly! Was more than happy to..." Very knowlegable and friendly! Was more than happy to help me even though I'm not buying for a few months! Thanks you so much, I really appreciate it!
Business response:
Glad to hear that Jesse was a resource for you. It’s important to provide information that is valuable to your search regardless if you’re to purchase today or 6 months from now. Please remember when you are much closer to reach out to Jesse again so he can continue to work toward finding that perfect car for your needs. Thanks for the opportunity and your visit to Berlin City Honda. Michael McPherson Director Customer Relations
"There was a problem with my ABS modulator after only..." There was a problem with my ABS modulator after only 51,000 miles. Honda and Berlin City were very understanding and financially and repaired the problem. I am exceedingly happy with the results and their kindness in this matter. We will not hesitate to buy our next vehicle from Berlin City in S.Portland. Thank you again John & Darlene Penpraese
Business response:
Brad is a tremendous asset. His many years worth of customers all say the same thing about him. Kind and considerate are 2 words those customers us to describe Brad. Thank you for visiting our Berlin City Honda Service Department. Michael McPherson Director Customer Relations
"I was referred to Berlin City with Gayles name. I met..." I was referred to Berlin City with Gayles name. I met Norm when I stopped in to look around. I have never been somewhere with such friendly staff. They went above and beyond to help me buy a vehicle, which I love!! They were caring. Very helpful! I am very impressed with the service. Thank you guys!!
Business response:
Please know how much we appreciate your kind words. Gayle and Norm are fixtures here at Berlin City Honda and work very hard to help navigate the car purchase process. It’s great to have you as a customer. Enjoy that new car. A big Thanks to you. Michael McPherson Director Customer Relations
"All of the staff were friendly and polite. I had..." All of the staff were friendly and polite. I had communicated initially with Candra but, after a while, TraciAnn took over. She was awesome! Very available and committed to find a way to make this work. Both she and Jessie were there when I arrived to test drive and purchase the car and they were a great team.
Business response:
Thanks for the compliments. Our staffs, Candra, TraciAnn and Jesse are true professionals. Many of their customers have similar words for their work. Congratulations and thank you. Michael McPherson Director Customer Relations
"Service dept took me in on a days notice and took care of..." Service dept took me in on a days notice and took care of my issues. Very happy with the service dept Ryan York was very helpful!
Business response:
Thank you for informing us on your satisfaction with our Berlin City Honda service department and Ryan Yorks professionalism. Michael McPherson Director Customer Relations
"This dealership was wonderful overall and I have never..." This dealership was wonderful overall and I have never been happier with my car and the service provided. They went above and beyond to ensure I got what I needed for a car and service. Thanks!
Business response:
We really enjoy the time with our customers. Many become lifelong friends. It’s very gratifying to hear that your experience was wonderful Jesse is a key component to our success here at Berlin City Honda. Congratulations and thank you for your business. Michael McPherson Director Customer Relations
"Joe was great with us when we went in to buy our van. He..." Joe was great with us when we went in to buy our van. He was very straightforward in answering our questions about pricing and comparing different vehicles. He showed concern for how well the used cars had been cleaned. The price had been discounted for hail damage and he looked it over with us to be sure that the exterior of the car was up to their standards. I've also used this dealer when I needed work done on my Civic and their work was done well and completed... read more
Business response:
It’s very satisfying to learn of how well your car purchase went for you. Joe Thibodeau works tirelessly to ensure his customers receive superior help during the process of buying a car. Berlin City Honda appreciates your business. Michael McPherson Director Customer Relations
"I highly recommend this dealership for buying a new..." I highly recommend this dealership for buying a new Honda. I was never pressured into buying anything. I feel I was given a very reasonable price on my trade in and the financing department was very helpful as well. Everything was explained to me and still if I have a question I can just call and it is answered in seconds. The service has been wonderful..I am treated like I am the only customer and I always leave satisfied. Joe was very patient with me and I convinced ... read more
Business response:
It sounds like Joe made it a fun car buying adventure. It’s a large financial decision and we don’t take it lightly when someone decides that this is the right place to do business. We aim to please, thank you. Michael McPherson Director Customer Relations
"Jesse Mulherin and I were already aquainted before I..." Jesse Mulherin and I were already aquainted before I began my car search, however I was extremely impressed with his professionalism and knowledge when he helped me look at cars. He was helpful and patient and listened to my needs to help me figure out what would be the best car for me. His dedication to his work is apparent both on and off the job. I have already mentioned to people how great Jesse is, and will continue to do so.
Business response:
Our sales associates are available to help provide the information necessary to reach a purchase decision that's right for you. Jesse does this every day, it’s his profession. You may only purchase a car every 5-7 years. Many things can change during that time and that’s where someone of Jesse’s caliber can be very valuable. Our staff operates as more of an advisor than salesperson. Thank you very much for the kind words and enjoy your new wheels. Michael McPherson Director Customer Relations
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.9 star rating with 3,928 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is open now. It will close at 7:00 p.m.