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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"We were in the market for a new car. After visiting..." We were in the market for a new car. After visiting several dealers (of sever different brands) we ended up going back to Berlin City Honda. The salesmen were attentive but not too pushy. We were provided with the information that we needed to make our decision with being overly sold. Berlin City provided a seamless experience between salesmen. We had left the dealership and returned at a later time. The original salesman (Keith) was not there but a second salesman (Aa... read more
Business response:
Getting the information you need in order to make an informed decision is how the staff operates. A great experience buying a car is not tough to provide. We want to locate the right car for the needs you have and not get in the way of your purchase. Buying a car is a big purchase and we are an information source to put it all together. Thanks a bunch for deciding that this was the right place to do business. Enjoy the new Honda. Michael McPherson Director Customer Relations
"I had a very positive experience and would highly..." I had a very positive experience and would highly encourage my friends and family to Visit Berlin City! Thank you for such a great experience
Business response:
A big thank you for the feedback on your experience here at Berlin City Honda. Thank you for your business. All the best and enjoy. Michael McPherson Director Customer Relations
"I contacted Aaron Morse initially by phone from London. ..." I contacted Aaron Morse initially by phone from London. We subsequently communicated by email. I was looking for a specific automobile to be delivered by the 1st of Augusut 2011. Although Mr Morse did not have the automobile I wanted in stock, he located the car and was able to supply it at the time I required. Throughout my dealing with Mr Morse, he was helpful, informative and polite. He always reported back to me as agreed. When I arrived in Portland to collect... read more
Business response:
Thanks for letting us here about the service you received from Aaron. The distance (London) did not create a hurdle in working out the finer details of your needs. Aaron is known for always paying attention to the details. Aaron’s customers are always speaking of how easy it was to purchase a vehicle. He concentrates on your needs and removes most of the stress associated with such a large purchase. Thank you. Michael McPherson Director Customer Relations
"Jesse and Traci are excellent they were very social and..." Jesse and Traci are excellent they were very social and answered all my questions easily, while working quickly to provide me with a great financial setup on the vehicle and great warranty I couldn't thanks them enough for just being human when it came to helping me with the vehicle I purchased, and cannot wait to recommend my friends to go over and recieve the same quality experience that I got. Again thank you very much for all your help Jesse and Traci Ann. Sinc... read more
Business response:
Mr. Harvey, Excellent to learn of how you feel about the way you were treated during the purchase of your vehicle. Jesse and TraciAnn are always stretching to provide more for customers. Thank you for your business. All the best. Michael McPherson Director Customer Relations
"Robin was amazing. My husband and I had visited three..." Robin was amazing. My husband and I had visited three other dealers before we pulled into Berlin City at five minutes of 8 p.m., their closing time. However, we found the exact vehicle we were looking for, a 2011 Honda Fit. Robin was just finishing up his day when he walked out the door. We grabbed him and asked about the car. Thirty minutes later we were sitting at Robin's desk filling out the paperwork. He was beyond patient and pleasant. Gail, who assisted us with... read more
Business response:
Thank you, Thank you for the kind words. It’s great to hear about your visit. Robin has been in the car business for 20 year and understands that buying car is not only about the price but the treatment you receive during the purchase. Gail also receives numerous comments from customers on how she helped understand the financing. Berlin City Honda truly appreciates your business. Enjoy the comfort of the Fit. Michael McPherson Director Customer Relations
"I've been a Steve Gendron car sales fan during the past 8..." I've been a Steve Gendron car sales fan during the past 8 years or so. I can trust Steve plus I enjoy chatting with him whenever I come into the showroom. I know that he will give me the best deal possible, and wil have my needs as his first concern. I also enjoy meeting Traci. She definitely knows all the financial components of a making a good deal "happen". She experienced and knows her stuff while being personable and helpful. She can make the deal happen. An... read more
Business response:
It’s awesome to hear that you have such trust and respect for Steve. He’s been a fixture here at Berlin City Honda for many years. He’s a friend to his customers. Berlin City is a better place because of Steve. TraciAnn is a true professional and has great knowledge of all of the financial pieces to help with the purchase of a vehicle. Thank you for comments and enjoy your new ride!!! Michael McPherson Director Customer Relations
"Once again excellent service! Easy to set up a service..." Once again excellent service! Easy to set up a service appointment. Fast, friendly, knowledgeable advisors. Excellent communications and my vehicle was ready when promised. What more could a person ask for!
Business response:
Great service is what you’ll get from Berlin City. Thank you for letting us know how you feel about doing business with the Berlin City Service Department, specifically Jeff. All the best! Michael McPherson Director Customer Relations
"I have always had an excellent experience with the..." I have always had an excellent experience with the service department at Berlin City Honda in So. Portland, ME. It is one of the reasons that I continue to lease my Hondas from Berlin City. Often the cost of maintenance ends up being less than what they quote because they find a discount of some sort. I think it is rare to find a service that is so consistently exceptional.
Business response:
We really love hearing from our customers about their experience. Berlin City is always striving to be better. Comments from Berlin City customers are so valuable. Our service staff stands tall. Michael McPherson Director Customer Relations
"Norm LeBlanc was incredibly helpful in finding a car i..." Norm LeBlanc was incredibly helpful in finding a car i liked and could afford. He worked with his supervisor in finding a car that we could make work for both me and the Berlin City Honda team. He explained every step of the process and what was going on. Norm was incredibly friendly and was very easy to work with and get along with. i'm definitely going to refer anyone I know that needs a car to go to Berlin City Honda and Norm LeBlanc.
Business response:
Yahoo!! Nice to have a new car and receive great customer service too. We love hearing from our customers, so thank you for the feedback. Norm LeBlanc is awesome. Great to learn of your experience. Michael McPherson Director Customer Relations
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.9 star rating with 3,788 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is open now. It will close at 7:00 p.m.