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Better Mortgage

4.4

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Location details

3 World Trade Center 59th Floor, New York, NY, 10007, United States

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4.46,694 reviews
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Jonnie G's profile image
Jonnie G 
6 years ago

This mortgage company was fast and very efficient in processing my refinance loan.There loan cost are unbeatable??** 

Tom J's profile image
Tom J 
6 years ago

Wow!!!... What a great experience. My home refinance was completed within 2 weeks. The staff was friendly and almost everything was done online.... I still can’t believe I was approved so quickly and signed the papers in less then 2 weeks.....You have to take a look at these guys if you don’t want to deal with the ongoing hassle of the typical mortgage process..... 

Gerald B's profile image
Gerald B 
6 years ago

Easy to use, but was told after my preapproval that the amount of money was too small a loan for us to proceed. 

Business response:

Hi ******, thanks for considering Better. If you’d like to further discuss your experience, feel free to contact us at ****************. Sincerely, the Better.com Team. 

Artem B's profile image
Artem B 
6 years ago

I've had nothing but very pleasant experience with them in overall. Very smooth and steady. 

Brian W's profile image
Brian W 
6 years ago

Only got preapproval letter -- went quickly, no probems 

Business response:

Dear *****, thank you for choosing Better, and we hope to work with you again in the future! Sincerely, the Better.com Team. 

Nick B's profile image
Nick B 
6 years ago

I've had two excellent experiences with Better.com: once with a refinance, and just recently with a purchase. In the three years between my refinance and my recent purchase, Better has become, well, even better! The entire process was exceptionally smooth and the support was excellent and responsive at every step in the process. We were able to close earlier than the originally scheduled closing date thanks to their efficiency. The Web-based interface for completing tasks and providing documentation is intuitive and really h... read more

SUJEET B's profile image
SUJEET B 
6 years ago

I found the reference of this Lender on ****** *****. I was skeptical of the lender at first and had doubts about their service since they weren't located in the city. However after speaking with the Better Mortgage team over the phone I felt confident in their ability to process my application and fund my loan within stipulated time. They did a phenomenal job of processing the application and funding the loan in timely fashion and provided a great service. Most importantly they offered the best rate compared to other lender... read more

Andrew B's profile image
Andrew B 
6 years ago

On the plus side, we got the house. Our loan was approved and funded with the best rate and lowest closing costs of any of the other companies we considered. And the online tools make completing all the steps and tracking one's progress very easy. On the downside, the processing and closing reps made a few avoidable errors along the way that - were it not for our extended 60 day closing period - could've easily derailed the sale. Based on that, I wouldn't recommend. Next time, I'll use a lender with more experienced "experts... read more

Business response:

Hi ******, I’m sorry to hear you were unhappy with the process at Better. We strive to make the mortgage process easier for everyone and value our customers’ feedback to improve the Better experience. If you’d like to further discuss your experience, feel free to contact us at ****************. Sincerely, the Better.com Team 

Jay C's profile image
Jay C 
6 years ago

They offered good rate, but loan consultants were very busy, and kind of difficult to reach out. 

Business response:

Hi ***, Thank you for your feedback. I’m glad you were happy with our rate! If you’d like to discuss your experience in detail feel free to contact us at ****************. Sincerely, the Better.com Team 

Frequently asked questions about Better Mortgage

How is Better Mortgage rated?

Better Mortgage has a 4.4 star rating with 6,694 reviews. 

When is Better Mortgage open?

Better Mortgage is open now. It is open 24/7.