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Beyer Subaru
- Auto Repair
- Alexandria, VA
About this business
Location details
7416 Richmond Hwy, Alexandria, VA, 22306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Not satisfied possibly no longer getting my vehicle service there ever again. Totally dissatisfied with the quality of practice in regards to my tires
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
poor communication regarding diagnosis and completion of repair, complimentary wash not done,
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
Car left worse than when I brought it, making noises that did not exist when I arrived. Turned back and had them look at it again and was told there was nothing wrong, even though the ABS Brake warning was now lit when it was not before I brought it in. So I took it to a more trusty mechanic days later. Overall, a terrible service experience at the dealership where I originally bought this car. Service advisors are all new and don't know their own procedures, service manager flat-out misrepresented facts. Ran up estimates fo... read more
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
WIth no appointment, in and out in a little over an hour! Very accomdating.
Business response:
This is amazing to hear! We are glad you had such a positive experience during your visit. Thank you for choosing Beyer Subaru for your automotive needs. -Kevin Hall, Service Manager.
They tried to sell us a bunch of needless service packages. Also, some of their previous repair work was faulty.
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
Service Department solved several of my problems.
Business response:
This is great to hear that our team took care of you and your automotive needs. Thank you for choosing Beyer Subaru. We value your business and look forward to seeing you on your next visit. -Kevin Hall, Service Manager.
Could not find key.. could not find car.. did not wash car
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
Made us wait 2 hours for an "express" oil change even though we had made an appointment. Unacceptable.
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
I received service for a software recall from Subaru. They made the fix in the time promised and returned a freshly washed car.
Business response:
Thank you for choosing Beyer Subaru for your automotive needs. We value your business and look forward to seeing you on your next visit. -Kevin Hall, Service Manager.
Frequently asked questions about Beyer Subaru
How is Beyer Subaru rated?
Beyer Subaru has a 4.7 star rating with 3,706 reviews.
When is Beyer Subaru open?
Beyer Subaru is closed now. It will open at 7:00 a.m.