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Beyer Subaru
- Auto Repair
- Alexandria, VA
About this business
Location details
7416 Richmond Hwy, Alexandria, VA, 22306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
It took 6 hours for them to change my oil
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
An oil change and tire rotation took almost 4 hours. We were told it may take 2 hours and a loaner car was offered. We accepted the loaner to run some errands. When we returned after two hours, we were told it would be another hour, which turned into two more hours. The computer system was down that day, so an invoice was not available, we were told one would be emailed to us. After a week and no invoice, I drove back to get it. Plus, the invoice mentioned a car wash which we never received.
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
Pésima no le isieron el cervicio y aun hasi me cobraron son unos ladrones
Business response:
Gracias por traer esto a nuestra attencion. Estamos mirando en los detalles de su visitia. Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
Rude staff. No call backs. Service to jump car not reliable. New car, but battery dead twice in 8 days. Say its my fault?????????
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
Did not provide the dollar credit to my account they said they would the last time I was accidentally overcharged.
Business response:
Please call me at your earliest convenience to discuss the credit for the latest Repair Order. Thank you and stay safe. Jordy Coho, General Manager, Beyer Subaru
Had to redo oil service. Unfortunate!
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
Second time in a week the battery went dead and second time I was told the battery was fine. Service department would not replace the battery until I spoke with Gus Casabe who authorized it because Kevin neglected to call me Saturday morning. Took 3 days to get a battery replaced. Service person said that the batteries failed because of all the electronics !!!! Then why not have a battery that supports the electronics? Have joined class action lawsuit against Subaru for poor batteries.
Business response:
Thank you for bringing this to our attention. We are looking in the details of your visit. -The Management Team.
Tires rotated plus car got Virginia inspection
Business response:
Beyer Subaru is glad to hear that you had a great experience with us. We look forward to working with you again in the future. -Kevin Hall, Service Manager.
Had to take car back in after alignment and brake maintenance. Alignment was okay before car now pulling to right
Frequently asked questions about Beyer Subaru
How is Beyer Subaru rated?
Beyer Subaru has a 4.7 star rating with 3,706 reviews.
When is Beyer Subaru open?
Beyer Subaru is closed now. It will open at 7:00 a.m.