4.9
7797 reviews75 reviews have no rating
Himanshu provided excellent support in solving my GMB connection. He also took time to explain certain features that we could enable and use. Overall great support provided by Himanshu today
Singe (?) was very helpful. When it wasn't clear what I needed to do from reading the chat, he asked to call. We were able to jump online together and he fixed the problem. Super friendly as well!
Service was very good, issue was resolved in a timely manner.
Always great service. Thanks Birdeye.
Appreciate the patience and continue follow up to resolution.
Good job support team
Very patience and detail.
Vishal is TOPS! His patience and expertise help put stressful situations on a calm footing. Thank you BirdEye!
He responded in a timely manner and was able to resolve the issue and great follow through as well
Nate addressed all of my questions and concerns and has excellent customer service skills. Thank you!
Great Support
I ended up having to leave the conversation, but the rep was quick to respond and courteous.
Quick phone response and professional customer service representative!
She answered my question and helped me quickly. Thank you!
Hassan is great!
Your entire support team is extremely attentive to our needs
The representative was very helpful in working thru a solution.
I get that you resolved the issue. It still would be helpful to know if it was a configuration issue that we did incorrectly on our end - so we won’t do it again - or a system issue that you corrected.
Gulshan is seriously the best and we love working with him, all of us here - he fixed a problem in like 3 minutes flat today it was amazing. And so patient with us and our (frequently late or not prepared) clients!
Girish Pacherwal did a great job. He did everything he said he would and even resolved another issue which other support people said was not possible.
My rep was fantastic! He was very helpful and resolved the problem efficently.
We got everything resolved. Thank you.
Birdeye has the best customer service in the reputation management business
Professional and Courteous Service.
As always, very helpful! Thank you!