4.9
7799 reviews75 reviews have no rating
Nate is amazing and very helpful!!
Thank you for the follow up
Girish is very knowledgeable and was very patient with me. Thanks, Girish!!!
Himanshu was awesome!
Always great tech support
Great Follow through and amazing staff
My ticket was responded to very quickly and was resolved within an hour of submitting the ticket.
Nate at BirdEye was thorough and helped our team get up and running quickly and seamlessly. He listened to our feedback and truly collaborated with our marketing team.
Tanmay did a great job helping our team get set up in Birdeye and was very patient when we delayed the process due to our capacity. I have only good things to say :).
We had integration troubles and a delayed response from a specialist in the Integration Dept. but our customer success manager, Jacqueline, and my experience with the second Integration Specialist, Rohtash, was wonderful1 They were both very quick to respond to my issue and Rohtash reached out directly to the DMS and then monitored the account to ensure it was working properly. I truly appreciate the time and professionalism of both Rohtash and Jacqueline!
Best overall with Birdeye, DB did a great job and I felt supported with the issues I was having with the site. Great work!
Sumeet was quick to help and patient with me. Great support!
Everyone at Birdeye is awesome!
Been using BirdEye for several years now. Support has always been great, responsive and very helpful.
Needed help quick, got what i needed in a quick time frame.
Birdeye is a great platform that drives reviews and interactions for businesses.
Our rep did a nice job with answering any questions we may have and showing us the Birdeye site so we understood how to manage it.
Tanmay was very helpful and make sure to take the time to ensure we full understood the system and next steps. We admittedly took a little bit longer to get launched, but he was very patient with us during the entire rollout period.
I love the instant messaging and video chat the best but the review feature is great too
Love the support I get from Birdeye. Sumeet has been there for me since Birdeye was first mentioned to me and Jarod, our account manager is superb.
Always a great experience!
love you guys
thank you for your speedy service, the issue was fixed less than 24 hours.
Once again, the Birdeye team went above and beyond to help me solve an issue! The customer support staff are always so helpful and patient, thank you Birdeye!
Very helpful