4.9
7770 reviews75 reviews have no rating
Birdeye is simple and easy to operate for business owner & respondent. Very satisfied.
Great product - amazed by outstanding results in first 30 days Pros: We are looking for a reviews platform that can help us get more reviews on google for our 7 real estate properties. We were considering 3 platforms and I'm glad we finally picked BirdEye. In the first month of our service, we got 73 google reviews. The entire marketing team is amazed to see the results Overall: So far we have seen great improvement in our review volume and online ratings. We are hopeful that this will help us get more customers and enable us provide better customer experience.
Our experience with Birdeye software and the staff has been wonderful. Pros: The easy to use platform takes the guesswork out of promoting your practice with online reviews. Birdeye has increased the volume of reviews for our practice, thus improving our online presence. Rosalind is a gem. She provides exceptional support, excellent follow through and responds quickly and efficiently to all correspondences. Cons: It is difficult to answer this question. Currently we do not have any cons with the Birdeye software.
Game changing product. Finally a product that actually gets online reputation Pros: After countless hours wasted on our own efforts trying to obtain reviews, we gave into Birdeye. Why did we wait so long!!! We love it because it works! We saw instant results and the features do exactly what they told me it would. Super user friendly so anyone can learn with minimal training. Cons: We would love for it to interface with our medical EMR without having to get a third party involved. We need it to be automated so we aren't manually uploading every 48 hours. Overall: Great online reviews
Birdeye is an awesome platform for any business to help generate reviews, manage online reputation, and stay connected with customers.
Absolutely love this awesome way to getter done everything you need for your business to succeed...
Customer Support was awesome!!! Pros: Easy to navigate. My customers love it and say how convenient it is for them to use. It has totally boosted my business and I love it. Give it a try and I promise you, you won't regret it!!!!
I love the way this company is soliciting Reviews from our patients both emails and texts. Also, I like the fact that they ask patient to go directly to the relevant platform to review service rather than our reviews just sitting at Bird eye platform. They also help me filter out the negative reviews and addressing the issue directly with the patient and help them out with whatever displeased them.
Great customer service. Easy to use! Pros: Love being able to keep up with and manage our clients' reviews. In this day and age it is so important to have a good presence on the web and this product helps us to do just that. Cons: Still trying to navigate all its functionality from a management stand point. Trying to find my way around the screens to find the information I need. Overall: Helped us generate reviews and get them posted for greater visibility.