4.9
7935 reviews75 reviews have no rating
Efficient and thorough
Ojasvi is always helpful and thorough
Ankur was so helpful! Our meeting was quick and he made sure I knew how to work through the process on my own in the future should I need to. He was very friendly and thorough!
Very fast response and solved the issue immediately
Got a quick response after submitting ticket. Representative was very friendly and helpful.
DB was quick to respond, his instructions were clear, and he was very friendly even when it became obvious that the problem was 100% user error.
Fast and Efficient
Fast and Efficient
your representatives are always very friendly!
Nidhi Verma is always so thorough, patient, and efficient in resolving problems and answering questions. It is a pleasure to work with her and she is a strong asset to the Birdeye team.
They helped
Praveen Reddy was so helpful in assisting me to set up Google Business Messages. He determined the issue preventing the messages to be enabled and solved the issue. Our business shows the chat option now and works perfectly!
Great experience getting set up. All questions answered quickly.
Rep did a fine job, no complaints on him. Only complaint is that this isn't the first time this has happened, and so I'm not sure on the "effectiveness of the solution" yet.
My representative was very impressive in how fast he was able to help in resolving the issue and had patience for all of my questions!
Quick response by chat support. Offered resolutions to each request/issue without any trouble. Direct and to the point. Very friendly, pleasant, and helpful.
DB from Enterprise Support was wonderful to work with! He answered our questions quickly and was even willing to get on a quick video call to screenshare and talk through everything in more detail.
My internet was so slow and he was really patient and didn’t make me feel like a bother. Hope to have him again next time we run into an issue!
Much quicker service than I expected! Thanks!
Debajnan provided excellent customer service. Resolved my issue in a matter of minutes. Thank you so much!
they answered all my questions in a timely manner.
My mass text campaign was implemented immediately. Was very happy that the representative reached out to me this morning instead of me having to call her I’ve already gotten a response from a client that we’ve tried multiple times to reach. Very happy
solving the problem so quick, and showing us how to solve the issue through Zoom meeting
always thorough and efficient
always polite and efficient