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Black Bear Diner Willows
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
Stopped here on our way to Oregon, we were all hungry after spending 4hrs in the car. The restaurant was dirty and under staffed and the food was NOT good. We sat out side and the chairs and tables had not been cleaned and were cover in cobwebs. We ordered an almond croissant which was stale, a bacon and egg breakfast , the home fries tasted as though they were old and reheated. J6st a very disappointing meal. We are Black Bear Diner fans so we were not happy. Won't be going back to this one.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Stopped here on our way to Oregon, we were all hungry after spending 4hrs in the car. The restaurant was dirty and under staffed and the food was NOT good. We sat out side and the chairs and tables had not been cleaned and were cover in cobwebs. We ordered an almond croissant which was stale, a bacon and egg breakfast , the home fries tasted as though they were old and reheated. J6st a very disappointing meal. We are Black Bear Diner fans so we were not happy. Won't be going back to this one.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
4/3/2023 The services was horrible!! Took waitress awhile to come take order. The lemonade was gross taste like watered down lemonade, when we told waitress she first said it fresh an it was strong then when we told her it tasted like water she then said it was last of the container an got attitude when we asked for new drinks. Ordered 2 to go orders when we made our order an when we were done an was paying waitress tells us the order never went through. She knew it didn't an didn't try an put it through again she waited tel... read more
4/3/2023 The services was horrible!! Took waitress awhile to come take order. The lemonade was gross taste like watered down lemonade, when we told waitress she first said it fresh an it was strong then when we told her it tasted like water she then said it was last of the container an got attitude when we asked for new drinks. Ordered 2 to go orders when we made our order an when we were done an was paying waitress tells us the order never went through. She knew it didn't an didn't try an put it through again she waited tel... read more
It's a black bear diner. What else is there to say. Went here on Christmas and had some cold almost breathing sausages.
It's a black bear diner. What else is there to say. Went here on Christmas and had some cold almost breathing sausages.
To quote Bette Davis, "what a dump" Brown lettuse, spoiled green beans and stale french fries. Even the coffee was undrinkable.
To quote Bette Davis, "what a dump" Brown lettuse, spoiled green beans and stale french fries. Even the coffee was undrinkable.
Waited long time to order. Part of meal was a side salad that took time to come. I had to ask several times for refill. First time server ignored my request. Other times server acknowledged my requests but did not return until after multiple prompting to bring refill. While after 30-40 minutes, server brought my sons food asked him if he wanted sauce with food to which he said yes. She didn't come back until after 20 minutes with the sauce after he had finished his meal; she was holding a salad which she was bringing to anot... read more
Frequently asked questions about Black Bear Diner Willows
How is Black Bear Diner Willows rated?
Black Bear Diner Willows has a 3.9 star rating with 2,520 reviews.
When is Black Bear Diner Willows open?
Black Bear Diner Willows is open now. It will close at 10:00 p.m.