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Black Bear Diner Willows
About this business
In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Food is never prepared correctly, my 3 year old granddaughter could cook better. When you order biscuits and gravy you receive broken up dry biscuits with no gravy, my daughter's burger was bare with no condiments and the bun was burnt black. After calling the issue was not resolved, and they refused to rectify it. Stating once its handed off for delivery it becomes a third party issue, even though Black Bear cooked the food. I do not recommend Black Bear, actually I would avoid it at all cost. This is not the first time we'... read more
Food is never prepared correctly, my 3 year old granddaughter could cook better. When you order biscuits and gravy you receive broken up dry biscuits with no gravy, my daughter's burger was bare with no condiments and the bun was burnt black. After calling the issue was not resolved, and they refused to rectify it. Stating once its handed off for delivery it becomes a third party issue, even though Black Bear cooked the food. I do not recommend Black Bear, actually I would avoid it at all cost. This is not the first time we'... read more
This diner was unfortunately worse than the other locations that I've visited. The food wasn't s good. Especially the banana cream pie and mini corn dogs. The service was great. The restaurant was also very cold. I had to go get my sweatshirt from the car.
This diner was unfortunately worse than the other locations that I've visited. The food wasn't s good. Especially the banana cream pie and mini corn dogs. The service was great. The restaurant was also very cold. I had to go get my sweatshirt from the car.
We were in there several months and had a bad experience. Food cold, not checking on us, had to ask for refills. Terrible service. I swore I'd never go back. I'm a firm believer of giving a business a second chance. Went there tonight. 4 adults and 6 children. Again, all the food was cold, CFS and chicken tender was both over cooked and cold. Kids meals were cold, forgot one of the burgers on the ticket so they rush it and it came out rare. Had to ask for a refill and that was after the food finally came out. We WILL NOT be ... read more
We were in there several months and had a bad experience. Food cold, not checking on us, had to ask for refills. Terrible service. I swore I'd never go back. I'm a firm believer of giving a business a second chance. Went there tonight. 4 adults and 6 children. Again, all the food was cold, CFS and chicken tender was both over cooked and cold. Kids meals were cold, forgot one of the burgers on the ticket so they rush it and it came out rare. Had to ask for a refill and that was after the food finally came out. We WILL NOT be ... read more
Bummed the experience warranted a 1 star. Half our order was wrong. My friend ordered the taco salad with chicken strips and it came out with a pound of ground beef on top. My boyfriend ordered the veggie burger and they sent out a regular burger. When we mentioned it she told the cooks and they waited another 20 minutes to tell us they didn't even have veggie burgers. By this time 2 of our 4 guests did not have food or fixed orders. Clearly they were understaffed so the long wait to be seated was understandable however gett... read more
Bummed the experience warranted a 1 star. Half our order was wrong. My friend ordered the taco salad with chicken strips and it came out with a pound of ground beef on top. My boyfriend ordered the veggie burger and they sent out a regular burger. When we mentioned it she told the cooks and they waited another 20 minutes to tell us they didn't even have veggie burgers. By this time 2 of our 4 guests did not have food or fixed orders. Clearly they were understaffed so the long wait to be seated was understandable however gett... read more
Omg the food is horrible looks like they just tossed my club sandwich together in a hurry. Would not recommend.
Frequently asked questions about Black Bear Diner Willows
How is Black Bear Diner Willows rated?
Black Bear Diner Willows has a 3.9 star rating with 2,472 reviews.
When is Black Bear Diner Willows open?
Black Bear Diner Willows is closed now. It will open at 6:00 a.m.