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Black Bear Diner Willows

3.9

About this business

Location details

WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
3.92,520 reviews
Select a rating
kimber L.'s profile image
kimber L. 
rating
3 years ago

Sadly....we didn't get to eat here. We ordered.....but left after waiting or 30 min. For our food to come. Breakfast. Nothing fancy. Ridiculous. 

kimber L.'s profile image
kimber L. 
rating
3 years ago

Sadly....we didn't get to eat here. We ordered.....but left after waiting or 30 min. For our food to come. Breakfast. Nothing fancy. Ridiculous. 

Christa M.'s profile image
Christa M. 
rating
3 years ago

I had to give a star to post the review. I DO NOT GIVE THIS BLACK BEAR ANY STARS. We have been to many Black bears including this one and never had any issues. Especially with this restaurant . However we have never had such slow service or horrible attitudes from a waitresses. It took 45 min to get 2 hamburgers. There were only 5 tables that had people. They were also not your typical black bear servings. Looked like the buns and patties came from Walmart. Just before we got our food the "night manager" told what look to... read more

Christa M.'s profile image
Christa M. 
rating
3 years ago

I had to give a star to post the review. I DO NOT GIVE THIS BLACK BEAR ANY STARS. We have been to many Black bears including this one and never had any issues. Especially with this restaurant . However we have never had such slow service or horrible attitudes from a waitresses. It took 45 min to get 2 hamburgers. There were only 5 tables that had people. They were also not your typical black bear servings. Looked like the buns and patties came from Walmart. Just before we got our food the "night manager" told what look to... read more

Von H.'s profile image
Von H. 
rating
3 years ago

Food is never prepared correctly, my 3 year old granddaughter could cook better. When you order biscuits and gravy you receive broken up dry biscuits with no gravy, my daughter's burger was bare with no condiments and the bun was burnt black. After calling the issue was not resolved, and they refused to rectify it. Stating once its handed off for delivery it becomes a third party issue, even though Black Bear cooked the food. I do not recommend Black Bear, actually I would avoid it at all cost. This is not the first time we'... read more

Von H.'s profile image
Von H. 
rating
3 years ago

Food is never prepared correctly, my 3 year old granddaughter could cook better. When you order biscuits and gravy you receive broken up dry biscuits with no gravy, my daughter's burger was bare with no condiments and the bun was burnt black. After calling the issue was not resolved, and they refused to rectify it. Stating once its handed off for delivery it becomes a third party issue, even though Black Bear cooked the food. I do not recommend Black Bear, actually I would avoid it at all cost. This is not the first time we'... read more

Frank M.'s profile image
Frank M. 
rating
4 years ago

This diner was unfortunately worse than the other locations that I've visited. The food wasn't s good. Especially the banana cream pie and mini corn dogs. The service was great. The restaurant was also very cold. I had to go get my sweatshirt from the car. 

Frank M.'s profile image
Frank M. 
rating
4 years ago

This diner was unfortunately worse than the other locations that I've visited. The food wasn't s good. Especially the banana cream pie and mini corn dogs. The service was great. The restaurant was also very cold. I had to go get my sweatshirt from the car. 

David B.'s profile image
David B. 
rating
4 years ago

We were in there several months and had a bad experience. Food cold, not checking on us, had to ask for refills. Terrible service. I swore I'd never go back. I'm a firm believer of giving a business a second chance. Went there tonight. 4 adults and 6 children. Again, all the food was cold, CFS and chicken tender was both over cooked and cold. Kids meals were cold, forgot one of the burgers on the ticket so they rush it and it came out rare. Had to ask for a refill and that was after the food finally came out. We WILL NOT be ... read more

Frequently asked questions about Black Bear Diner Willows

How is Black Bear Diner Willows rated?

Black Bear Diner Willows has a 3.9 star rating with 2,520 reviews. 

When is Black Bear Diner Willows open?

Black Bear Diner Willows is closed now. It will open tomorrow at 6:00 a.m.