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Black Bear Diner Wilsonville
- Restaurants
- Wilsonville, OR
About this business
Location details
30175 SW Parkway Ave, Wilsonville, OR, 97070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Waited 20 min no one came to take order so we left. Absolutely unacceptable and terrible waste of time.
I have gone to this diner numerous times and must say that their breakfast menu is the best around. VERY VERY good!!! I highly recommend getting a very tasty breakfast there. Now, if that was all, I would give this diner a 5 star rating and move on , but I gave them 2 stars because besides breakfast, the rest of their menu is way below par. I once ordered the rib eye steak dinner, but found the rib eye to be extremely small and extremely tough to chew. I only ate about 1/2 of the rib eye due to how absolutely bad it was.... read more
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
I've been here twice. The first time I came with my family and their was about it 10 of us. We sat in the back and this was before covid and the wait staff weren't very nice nor did they like that we were even there to be honest. They also didn't clean up from the table before us so there was food all over the floor. One of my aunts actually pointed it out and the wait staff just shrugged it off. So she went and grabbed there little roll over vacuum and clean it up bc she didn't like seeing it. And instead of stopping her or... read more
Horrible service!! The waitress only had 6 tables when we came in. We were ignored completely. 2 other tables that came in after us had their orders taken before we got water. Water that we had to get up and go ask someone at the front desk for.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
A real disappointment. We made the hike out to the Beaverton and Troutdale locations for years and were so excited about the Wilsonville store opening near us. After a few years now, it is so hit or miss that it's hard to go back there. Service can be great or just awful. Our most recent experience on a Monday morning around 8am with our 4 year old took 45 minutes to get our food. Other tables all around us were having the same issue and the place was only about a third full. If that was the only time that we experie... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
This location is hit and miss - sometimes they're really attentive and the service is fast - other times not. The last time I was in there I watched them refuse to serve a police officer.
Business response:
We are sorry to hear about your disappointment regarding your last visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
We got seated and then forgotten even though the place was super slow and there were maybe like 2 others tables at max with people there. Didn't even stay long enough to order food because seeing how long it was taking to even take our order we had a bad feeling and paid for our drinks and left. It sounds like a good thing because now seeing the reviews on yelp in regards to the food we missed a further dissappinting experience.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
The waitress I had was constantly coughing around food being served. The food was terrible, along with cold and greasy.
I've had one good experience and 3 bad which unfortunately puts it on the don't return list. My adult sons have birthdays within 9 days so I decided to take them (and partners) to the Blackbear for dinner. First, the hostess started to seat us at a booth with a chair at the end and we asked for a table which clearly annoyed her. We were waited on promptly by a nice waitress who then kind of forgot about us. Maybe she took a break or something because she came back later. Dinner was pretty good, probably a 3 plus consid... read more
Frequently asked questions about Black Bear Diner Wilsonville
How is Black Bear Diner Wilsonville rated?
Black Bear Diner Wilsonville has a 4.1 star rating with 3,578 reviews.
When is Black Bear Diner Wilsonville open?
Black Bear Diner Wilsonville is open now. It will close at 8:00 p.m.