Black Lion Heating, Air Conditioning, & Electrical

Mimi Eng 

on Angi

9 years ago

Initial visit was good. Subsequent follow up to schedule service per my prepayment was not good. I don't even want to try getting a hold of them and just accept that I paid $178 for service and never use them again. Lesson learned, never prepay. 

Prashant Gupta 

on Angi

9 years ago

Bad Bad Bad Bad 

Lillian Lim Soon Park 

on Angi

9 years ago

Furnace repair technicians were fine. They did a good job and were friendly, but they (both the repair technician and the electrician) took a long time to diagnose the problem. It seemed like multiple trips to the store for parts had to be made. However, the experience of dealing with the office rep made it so I never want to hire this company again. No one should have to go through the rigamarole of not having calls returned after a job was contracted. Instead of billing my condo association and relying on them to work out ... read more

Daniel Greenleaf 

on Angi

9 years ago

I had thought that the installation had gone well until about a week later I was in my laundry room straightening up. Some items had been left on top of my dryer so I moved them. I discovered that the top of my dryer was significantly damaged. Apparently, rather then move the dryer during the installation the installers used it as a platform to stand on. If the installers found that the dryer was in the way I would have gladly moved it. To make matters worse the installers asked me to give them a good review. I was too trust... read more

renald gasparovic 

on Angi

9 years ago

they suggest that i change gas valve and gas igniter , although they worked at the time of the service. i hired another company that cleaned my gas burners that solved the problem why furnace had not ignited sometimes. 

Jim Sullivan 

on Angi

9 years ago

Poorly. As part of the purchase process asked me to select three potential dates. I picked three dates starting two weeks out. Never heard anything from the company about those dates. Finally called them to get them to schedule the service. The CSR who answered my call took my information and said she'd get back to me. She never did. When I called again, another CSR booked my service time, but seemed put off when I mentioned that I was expecting a call back as promised. Just from the scheduling standpoint, pretty crappy. At ... read more

Aadarsh Hariharan 

on Angi

9 years ago

Did not expect dishonest upselling tactics from such a highly rated company. The technicians were courteous and professional, and took a look at my furnace. Even before they diagnosed they were talking about how 10 year old furnaces may be at the end of their lives, even though the rated life is 15-18 years. They then told me the circuit board is blown because of the power surge before the outage, and can be replaced for $900. Also, the heat exchanger was wearing out and there was a danger of CO-gas leak. They recommended th... read more

Lily Gebrenegus 

on Angi

9 years ago

They do not handle electric heating so there was no work done. 

Ericka Nash 

on Angi

9 years ago

Terrible. Poor work quality, overcharged and under delivered. Installed a damaged gas furnace and did not offer a discount. Punctuality was poor, very late- no call to let us know. Professionalism does not exist with this company. They will go out of their way to try to cause problems and retaliate after leaving a bad, yet completely accurate review.