“With Birdeye proactively identifying any changes or issues with our listings, we're able to actually have the confidence and the peace of mind that they're remaining accurate.”

Jay optimizes every
location's listings for
AI visibility

Listings, working at scale

Listings impressions yearly
Website visits yearly
Calls generated yearly
“Birdeye became our source of truth for online profiles. With hundreds of locations to manage, it allowed us to ensure accurate and consistent information across all platforms, saving us significant time and effort.”
Jay scans every listing, unearths gaps,
and fixes them
Jay continuously scans and optimizes your local listings
Continuous scans, field-level recommendations, and execution within your guardrails - so listings stay accurate and out-ranking, without a quarterly fire drill.

Listings are trust signals for AI search
The AI Search Optimization Agent and the Listings Optimization Agent share one signal. Jay employs multi-agent orchestration to fix the issues underneath.
AI Search Optimization Agent traces the cause
Visibility drops for a location. It checks the Listings Optimization Agent's live data first - since listings drive most visibility gaps.
Listings Optimization Agent surfaces the finding
Its continuous scan already caught outdated hours on 2 sites and a description missing the keyword driving the drop.
Corrects and reports back
Updates the hours, rewrites the description with the missing keyword, then reports the improved score back to the AI Search Optimization Agent.
The deepest integrations with the listing sites that actually matter
Jay runs native, real-time integrations with Google, Facebook, Apple, Yelp, and Bing - the platforms customers actually search.


Ask Jay how your listings are performing - and get an answer, not a dashboard
"Which locations lost visibility this month?" "Why did impressions drop for our storage locations?" Ask in plain language, and the Reporting Agent answers on the spot.


Jay does more than Listings
Listings is one job - he orchestrates agents across every marketing job you need done.
Why Birdeye is a G2 Leader in Local Listings Management
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Frequently Asked Questions
What is Listings Optimization?
Birdeye's Listings Optimization Agent scans your business profiles across the platforms customers actually search - Google, Facebook, Apple, Yelp, and Bing - and recommends fixes to inaccurate or incomplete information, then applies approved updates across every location at once.
How is this different from other listings management tools?
Most vendors sell "200+ directories" as a selling point, most of which customers never actually search. Jay goes deep instead of wide: native, real-time integrations with the handful of platforms that actually drive visibility and calls, rather than a padded directory count.
Does Listings Optimization work for multi-location brands?
Yes - built for it. Every location gets its own scan, its own recommendations, and its own fix list, tracked independently so one location's issues never get lost in a brand-wide average.
Does Jay update my listings automatically, or do I have to approve changes?
Approval required by default. Jay recommends the fix; you approve it once, and it applies across every location it belongs to in a single click. Nothing goes live without your sign-off.
How often are my listings scanned?
Continuously - not on a quarterly or manual cycle. The agent is always watching for drift: outdated hours, incorrect fields, missing photos.
What kinds of issues does it catch?
Outdated hours, incorrect addresses or phone numbers, missing or incomplete service descriptions, stale photos, and descriptions that aren't keyword-optimized for the searches actually happening in your category.
Can it tell me what my competitors are doing?
Yes. It finds which keywords a competitor's website is targeting and flags the same opportunity for your locations - so you're not guessing at what's working for them.
How does keyword optimization work?
Recommendations are guided by your own custom prompts and keyword rules, combined with live search and competitor data already gathered - so descriptions target the terms actually driving traffic in your category.
How does this connect to my AI visibility?
Listings are one of the strongest trust signals AI engines use to decide whether to recommend you. When the AI Search Optimization Agent flags a visibility drop caused by inaccurate or missing listing data, it hands off to the Listings Optimization Agent automatically to trace and fix the underlying cause.
What happens if a listing needs a fix across many locations at once?
One approval can apply the update across every location it belongs to - you don't have to review the same fix location by location.
Can I see the actual reasoning behind a recommendation before I approve it?
Yes - each recommendation shows the specific field and the reasoning behind it.
What data sources does it use to make recommendations?
Live search data, competitor website content, and your own configured prompts and keyword rules - combined with a continuous scan of your existing listing data across every connected platform.
Is my listings and location data secure?
Yes. Birdeye is SOC 2 Type II certified, GDPR compliant, and HIPAA compliant. Enterprise security documentation is available on request.
What about directories Birdeye doesn't natively integrate with?
Native, real-time integrations cover the platforms that actually drive visibility and calls. For sources outside that set, the agent's diagnosis still tells you where inaccurate data originates, even if the fix has to be actioned directly with that source.
How does Listings Optimization fit with the rest of the Jay coworker suite?
It's one of the agents Jay orchestrates for AI Search visibility, alongside the Blog Page Agent and FAQ Page Agent. When any of these agents finds a fix that belongs to another, they hand it off automatically and report the result back.
What results have other customers seen?
Gentiva's VP of Marketing has said Birdeye proactively identifying listing changes and issues gives her team the confidence and peace of mind that their information is staying accurate.
Can I customize what kinds of recommendations the agent generates?
Yes - recommendation types are configurable, so you control the scope of what the agent is allowed to surface.
Does it work alongside my existing SEO strategy?
Yes - Listings Optimization is additive. It doesn't replace your broader SEO strategy; it makes sure the specific data AI engines and searchers see about each location is accurate and optimized.