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BMW
- Automotive
- Chandler, AZ
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
7455 W Orchid Lane, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Stacey Moore by far is the most professional service advisor I have dealt with in regards to both of our BMW vehicles. He takes time to explain all the work that needs to be done. A very well rounded advisor, willing to share everything he knows about the particular parts being repaired or replace and its relation to the car. Awesome guy, I give him 110 % in professionalism, expertise, and customer service. Chapman should be proud to have him on their team.
Andy R is my service agent. He cares and always does an excellent job in greeting me, understanding my needs, having a loaner vehicle. We have had some unusual situations and he really cares. Sometimes I feel like the owner of Chapman is working with me when I work with Andy. This is my third BMW and could not be happier. Also big thanks to Randy Scott, General Manager and Service Manager. You make lemons into lemonade.
When we walked into Champman BMW, I had no intention of getting a BMW. I'm was looking to get my wife a 20 year anniversary gift and she was already sold on getting a Lexus IS250. But we wanted to see all our options. And we went to every dealership in the category. Then we walked into BMW. Our salesman Richard Schneider approached us and my first impression of him was not so good. He came off very strong and aggressive. Before he ever showed us a car he sat us down to get to know us. I quickly realized that he was very know... read more
Andrew Rummell is a shining example of outstanding customer service! I recently went in for some recall work and Andrew handled all aspects of my experience with class and professionalism. Additionally, I had a small issue with my service loaner. Not only was Andrew diligent with his outstanding customer support but he was also supportive and thorough in its resolution. Turned out that the issue was an existing matter the dealership was aware of and quickly resolved the matter on my end as well. Overall, without Andrew's com... read more
Tony DiSalvo always provides me with a service experience that exceeds my expectations. When it comes to servicing my vehicle, he clearly is dedicated to ensuring that I am back on the road as quickly and safely as possible. As always, I thoroughly enjoyed working with Tony in all aspects of my latest appointment. Tony deserves 10 stars!
Just bought a new 335i. Only planned on test driving a 320i and then going to test drive a mercedes but Deven our salesperson was so pleasant to work with, we spent more time than planned checking out the different options, colors, etc. We test drove more than one car and I was very pleased with the final price and absolutely love the car. Highly recommend working with Deven. Keith
I've had my share of buying cars but this dealer was great starting from their sale advisor Deven Price. They are very professional and not pushy at all. The whole time we just communicated via email and only at the time of purchase is when we actually spoke and met.
I have been to several BMW Dealerships to service my BMWs and Chapman BMW is rated #1 in my book. My Service Advisor Kris Mason has gone above and beyond the "Call of Duty" in handling my vehicle service issues. His experience and knowledge in relaying information to a layman is quite impressive--just simply awesome! I look forward to another service experience in 11k miles.
I bought a used BMW 2011 335i, and the service i have received has been top notch & professional Mark Ostaszewski was assigned as my service consultant & has been very helpful & thorough. When i bring in my BMW for routine service he lines up a loaner BMW for me to drive. The parts department is excellent also.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,218 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.