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BMW
- Automotive
- Chandler, AZ
About this business
Location details
7455 W Orchid Lane, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I bought a used car from them and traveled almost 200 miles to buy it from them. They added a $500 window tint fee but were unable to show the cars windows were not already tinted. Same thing with a vehicle identification black light tags system they added to the cost. The salesman and I agreed to reducing the price of the vehicle by $1500 and the $1500 was taken off by giving me more for my trade in and taking off the “window tint” fee. As a result, my loan shows the higher cost of the car. Lastly, I asked if the car had a ... read more
My sister in law purchased a used car here. Fast forward a month and the transmission is out, and they are offering her ZERO assistance. They had to have known this car had issue when they sold to her yet they don't even care that a single mother, in the middle of moving, now has no car. We definitely understand the risks of buying a used car but when they LIE to her and tell her its a certified used vehicle just to have it die a month later, that is bad business plain and simple. Very disappointed in the entire staff and th... read more
Fantastic to work with. Handled most of the process virtually. Was only at the dealership for a couple of hours to finalize the transaction. Specifically worked with Dave in sales and JJ in finance. Both top-notch.
It is truly service made easy and my service rep, Jacob is great! Great service and sales too. Definitely 5 Stars.
Steve Berg is the best salesman I have ever had the honor of working with. He listens to you and finds what you are looking for. He won't waste your time trying to upsell you. His honesty is refreshing. He is friendly, intelligent, and respectful. This was the best car buying experience of my life and I love my car.
Greeted promptly. Knowledgeable salesman who helped me very much. Got to see the car I was looking for and took a test drive.
We’ve bought multiple BMWs from Chapman! Jeff is awesome to work with (3 cars and counting) and everyone from reception to the shop, finance to IT has been exceptional! We won’t buy anywhere else!
Business response:
We appreciate you sharing the positive feedback on your experience with Jeff and the team. We take pride in serving our customers and hope to see you again soon!
I don’t recommend to buy or service a car from them I bought a new bmw with defects paint I spoke to bmw and bmw told me to contact dealership in chandler the place I bought the car from here’s what they offer to send it to paint shop they told me it will be factory paint I said how is gonna be factory paint adding a new paint on top of the original paint won’t make it factory I bought a new car not to have paint on it I’m not sure how they do business I guess they hide all the defects on there car and they call it factory c... read more
Bought a new 330i, second purchase from Chapman. Just after 17k miles the rear breaks needed replaced. Not only did Chapman refuse to pay any of the expenses towards new breaks but BMW of North America refused to be of any help. It's easy to say a company is great when things are going well. It is only when issues arise you see a companies true colors. I would not recommend Chapman dealerships or BMW to anyone. Consumers you have been warned.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,218 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.