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BMW
- Automotive
- Ramsey, NJ
About this business
Location details
985 State Rt 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Disrespectful Dealership" When you have been bringing your 2 BMW vehicles there for over a year and then for no reason they stop returning telephone calls or even answer them, the question remains. How are they still in business? Yesterday I called and spoke to Nicole, she assured me she would text all service advisers and someone would get back to me within minutes. It's now 27 hours later, and nothing. I decided to follow-up again today and the female who answered the phone couldn’t care less so she transferred me to a ma... read more
Business response:
I'm so sorry that we haven't gotten back to you sooner. I can assure you that we are grateful to have you as a customer, but I completely understand your frustration. I will be in touch shortly to see what I can do to help here. Thank you, Matthew Bibbo - General Manager - 201-669-3248
"Disrespectful Dealership" When you have bringing your 2 BMW vehicles there for over a year and then for no reason they fail to return telephone calls or even answer them, the question remains. How are they still in business/ Yesterday I called and spoke to Nicole, she assured me she would text all service advisors and someone would get back to me within minutes. 27 hours later, nothing. I decided to follow-up again today and the female who answered the phone couldn’t care less so she transferred me to a main number and it r... read more
"Ghoulishly Shady 👻 STAY AWAY" They’re ghoulishly shady 👻 Like Shady AF. Stay away see all negative reviews and how similar they all are.... Coincidence? I think not. I feel I helped humanity if I can convince anybody to stop going here. My other review is on here also, Less anyone think i’m just some ex-employee with a grievance. However judging by the dead eyes on most of the employees there, the company motto should be changed to “The only people we treat worse than our customers are our employee’s”
"Stay Away!!!" Unless you want to be harassed and left feeling like a piece of meat I would stay away. I went there about a month or so ago(female) to purchase an X5 and between management and sales personnel It was not a pleasant experience. I did not feel comfortable at all, ( especially with a certain sales manager). he kept making passes at me and saying he would give me a good deal if i would let him take me out for a drink. And this is my 3rd car from there. Hes fairly new there because i have never seen him there in t... read more
"Worst dealership that I’ve ever experienced in 39 years" Mathew Bibbo is a liar So he is the perfect guy to run this place. Dont walk, RUN!!! To any other BMW dealership One with the service department won’t try to scare you into paying for parts that you don’t need or exploit you under the guise of safety all taking place in their little house of lies Mathew? Please ask Anthony what story he used to placate me when he BEGGED me not to file a formal complaint in 2018 after lying about my battery and battery cable needing to... read more
"Beware of their certified cars" Prestige BMW claim that their cars are certified but it's not true. They put a warranty on their cars and claim that their cars are certified. I happened to be a victim of their false claim, for this reason I can never trust them again. Please don't buy cars from Prestige BMW, buy from another dealer.
"Beyond a Nightmare" Ramsey BMW is an embarrassment to Bergen County. Once you sign for a new car, follow up, and assistance are non existent. I had negotiated and finalized my deal over the internet. I sat for over 30 minutes after my appointment time, waiting for my first face to face sales meeting. After that day, I heard nothing until the second to last day of the month when I get a frantic email that I have to come in that day to get my car. I set up an appointment. I was at the dealership 3.5 HOURS completing the proce... read more
"Too Good" After I had to cancel my appointment for scheduling issues several times, I finally made it in for service. I did not have to wait even a few minutes when dropping off or when picking up. My experience was too good.
"tires" bought 4 tires next morning tire inflation light came on. back tires were under inflated. inflated them at home no big deal but pretty annoying after spending 12 hundred dollars
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,083 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.