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BMW
- Automotive
- Ann Arbor, MI
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
501 Auto Mall Dr, Ann Arbor, MI, 48103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"I was very satisfied with the service that was provided..." I was very satisfied with the service that was provided by this dealership. i would have given them a 5 stars if the timeliness of completing the brake work was better. there are so many reasons now a days for such delays (labor, etc) i gave them the benefit of the doubt that it was due for things outside of their control. I appreciated that Dusty was in contact with me throughout this time, so i was aware of this delay. He was good to work with and treated me well... read more
I was very satisfied with the service that was provided by this dealership. i would have given them a 5 stars if the timeliness of completing the brake work was better. there are so many reasons now a days for such delays (labor, etc) i gave them the benefit of the doubt that it was due for things outside of their control. I appreciated that Dusty was in contact with me throughout this time, so i was aware of this delay. He was good to work with and treated me well..
"This is my second lease with the Ann Arbor team. I drive..." This is my second lease with the Ann Arbor team. I drive all the way from Detroit because from service to sales this team is unmatched. The streamlined process from driving to signing is quicker than any dealership I’ve ever been to but most importantly; the way they have treatment me over these last three years has been the most caring I’ve ever seen. This is more than a sale for them but they’ve made this into an enjoyable experience with a relationship that wil... read more
"I order parts and have service performed from them all..." I order parts and have service performed from them all the time and they provide very good service. Dusty and the other service managers do a great job
"Alex is outstanding, patient and knowledgeable. I have..." Alex is outstanding, patient and knowledgeable. I have been to several other dealers and the sales people couldn't explain the options of their cars and what they did. Alex listened to what was important to me and provided vehicles that met all of my criteria. And then taught us how to use the advanced functions. Great cars and sales team. Go see Alex!
"I recently had the pleasure of working with Ray on 3..." I recently had the pleasure of working with Ray on 3 separate transactions. Very thorough an and helpful at and after the close! I had to trade a car that I had purchased the prepaid maintenance on after just 5 weeks. He had explained that normally the maintenance plan is not refundable or transferable to my new car. But Ray went to bat for me with BMW of North America and got the plan transferred to the new car so that I didn't lose it. Now that's service by Ray and ... read more
"This dealership is a wonderful group of true auto..." This dealership is a wonderful group of true auto enthusiasts - many build custom cars on the side and/or race their cars (BMW and non-BMW). This includes the sales people, the mechanics and the service advisors. Recently my 2017 330i came off lease and I decided to buy it; they offered far better financing terms than what I could have found on my own or expected. I am stunned to see some of the bad reviews on this DealerRater site; it is not at all in line with their Go... read more
"Ask for Derek & Lance" I actually look forward to servicing my vehicle at BMW of Ann Arbor ;) ..Servicing 3 of my BMWs over the years. Will buy next vehicle from BMW of AA.
"Ask for Kevin Cook " Kevin Cook, sales consultant at Ann Arbor BMW, spent an inordinate amount of time with us over the course of several days as our family evaluated the X3. He is patient, helpful, kind, down to earth and honest - and if you are looking for a car that is fun to drive, ask Kevin to show you the X3m40i!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,910 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 7:30 a.m.