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BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

501 Auto Mall Dr, Ann Arbor, MI, 48103, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.61,910 reviews
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kathy9980's profile image
kathy9980 
9 years ago

Andrew was terrific from start to finish! He asked the right questions to determine what I wanted and what was most important and then help me find the right car. He listened very carefully and answered all of my questions and worked with me to get me into the car I wanted for the price I wanted. I'll be back for my next vehicle! I highly recommend Andrew and the team at BMW of Ann Arbor! 

Andy48130's profile image
Andy48130 
9 years ago

Alex Upshur provided a welcome improvement in my experiences with automobile salespeople, both for what he did, and what he didn't do. Alex was both welcoming and professional. When he asked which model I was interested in, he was unfazed when I responded with an in-demand model that he almost certainly would not have (and did not have) in stock. He DID NOT try to convince me that I'd really be happier with something he happened to have on the lot. Instead, we had a lengthy exchange regarding my purchase objectives, during w... read more

DB's profile image
9 years ago

I have never worked with anyone in car sales that knew the product they were selling better than Mo did. Mo's knowledge of BMW's was very impressive. He knew every aspect of the 528i I was interested in. He is very easy to work with and talk to. After only talking with him for a little while, I felt like I had known him my whole life. I highly recommend reaching out to Mo if you're interested in a BMW! 

tmay20bg's profile image
9 years ago

Working with Luke was a pleasure. VERY KNOWLEDGEABLE on all BMW products. Helped me find an option that worked perfectly for me. And, worked diligently with his finance manager when it was time to deal. I will be purchasing my next BMW from him, as well. THANKS LUKE! 

MFTMFW's profile image
9 years ago

Had a wonderful experience with Mo in sales! He is very personable and exemplifies what it means to have great customer service. He went above and beyond our expectations and was extremely knowledgable about the various options/equipment. I highly recommend purchasing/leasing your next BMW through Mo as he made our first experience at BMW of Ann Arbor a pleasant one! 

Jahohan3's profile image
9 years ago

We currently have a BMW 328i that is coming of lease. We worked with Alex Upshur to explore our options. Alex was very informative and orofessional. He presented us with all our options, including the BMW MSD program. Ultimately we made the decision on a 2015 demo at another dealership, that was not an option from Suburban. Alex was a pleasure to work with and we will certainly recommend him to our friends. Thanks Alex 

anthonydeben's profile image
anthonydeben 
9 years ago

This review is an easy one to write. I honestly can't say enough positive things about my experience with Andrew Heuter; his approach, his knowledge, his customer service - all phenomenal, all exceeding expectations. And the same goes for Jim and Bryan - class acts through and through. I'm excited and comforted to know that the BMW Ann Arbor team will always be in my corner should the need arise. Thanks to all for everything! 

motojoe's profile image
9 years ago

I was checking out a used X3 with the M-Sport package (looks real nice), and Andrew Hueter did a great job of demoing the vehicle and representing his dealership. The new management must be doing something right at BMW of Ann Arbor. Andrew really knows his stuff on the technical side, which I love as a gear head, and he's got a great natural conversational approach. Honestly, one of my better sales interactions. I didn't make an offer or buy a vehicle, but next time I'm ready to buy, I will definitely give Andrew and his tea... read more

johnsheridan's profile image
johnsheridan 
9 years ago

I was particularly pleased with the attentive sales help offered by Andrew Hueter when I was examining different car brands prior to my purchase in early 2016. We talked at length. He listened carefully, knew his product well, and came back with well-chosen opportunities for me. He was always prepared for our appointments, and earned my trust. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 1,910 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 7:30 a.m.