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BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

501 Auto Mall Dr, Ann Arbor, MI, 48103, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.61,910 reviews
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BMWSista's profile image
10 years ago

Jelani was the person I reached on the chat. She was able to answer all my questions. I asked for an appointment 1 1/2 hours later and she accommodated me. She texted the salesman I would work with. When I met Eric, Jelani had informed him of pertinent information. Eric Griffin was my salesman and I highly recommend him. From the test drive to delivery he was professional, knowledgeable, personable, polite and thorough. He even prepared my coffee at both appointments. I asked to move the delivery date up a day, which was the... read more

JVNYC's profile image
10 years ago

We were driving from New York to Chicago and ran into electrical problems. We arrived at the dealer on Ann Arbor as they were about to close for the day with no appointment. The service team treated us as if we were old friends. They were courteous, competent, and reassuring. One mechanic stayed late to resolve our problem. The service advisor assured us he would make sure we were taken care of. Everybody in the entire center was so helpful. They really stood behind the BMW name. 

msk123's profile image
10 years ago

We recently purchases a pre-owned vehicle from this dealership. Eric was very professional and helpful and made our sales process very easy. We had a very good experience! 

Gyaneshwar's profile image
Gyaneshwar 
10 years ago

Was almost closing in on a deal for a 2013 white 535X drive, my bad i was not prepared with research on value, called in the next day to find out it was sold! Somehow managed to find exact same car from Cole Nissan (Kalamazoo). Overall Mo did an Excellent job in helping me with the test drive and understand everything about the 535 which helped me decide to stick on with buying the 535X drive! 

Scrappy's profile image
10 years ago

I arrived less than 20 minutes from their closing time and Mo got me 2 cars to test drive a m235xi and a 335i. That was pretty impressive and I would highly recommend to go to him if you are looking for a car. 

Austin97's profile image
10 years ago

I had been looking for a BMW for awhile before I decided to check out BMW of Ann Arbor. When I arrived at the dealership I was immediately helped by Mo Beidoun. Mo made the entire experience very easy and fun. Mo was very knowledgeable with every car we looked at, he showed me many options and not only was knowledgeable about every option but made sure it would fit all of my needs. Mo was definitely the most friendly salesman I have dealt with and seemed to truly have a passion for the cars he sold. I never felt pressured to... read more

Carmom's profile image
10 years ago

Mo was great. No pressure but answered all our questions, negotiated on price. Very accessible to answer additional post purchase questions to optimize our enjoyment of the new vehicle. Thanks! 

clao's profile image
10 years ago

Derek provided outstanding customer service. He was accommodating, prompt, friendly and communicated well. He reviewed possible work to be done now or in the future based on my needs and interest. More so than with some others I've worked with although all the service providers have been good. 

new X3 owner's profile image
new X3 owner 
10 years ago

Mo Beidoun was an exceptional salesman.He let us pick out a car our way and while always helpful and knowledgeable, he was never pushy. He recognized that we were smart people who knew what we wanted once we had all of the information. And he was a delightful person to deal with, intelligent, friendly and interesting. How many car sales personnel have a degree in filmmaking and make health-related films on the side?! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 1,910 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 7:30 a.m.