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The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
501 Auto Mall Dr, Ann Arbor, MI, 48103, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Repaired by replacing all the coils and plugs. Runs like new. Staff was very friendly and helpful. Loaner car was very nice as well. My car was returned clean, washed, and vacuumed. Great service.
The service is great at BMW of Ann Arbor. The service adviser, Dereck West kept me updated on the service of my 550i. He answered all my questions and really cares about his customers. I had to have a rental car for several days and Carol Pappas in the rental department, made sure that I had a vehicle ready before I left. She was courteous and helpful.
Very friendly and courteous service! The staff was very professional! Dereck made the service carefree, contacted by e-mail and set-up the loaner. Walked right in and out!
Everyone was courteous,helpful,and informative. Best service department I have dealt with. Thank you Dusty and everyone else involved in taking care of my " Ultimate driving machine ".
Dusty in service is the main reason I get service along with Carol and Mark are who are GREAT. The mechanics know my cars and REALLY TAKE OF THEM...GREAT SERVICE
Chad was great, very helpful, efficient, made us feel comfortable. He made sure every thing was take care. From the time we arrived to the time we left every thing was handled very professional..
I walked in for a test drive and drove away with a new BMW less than 24 hours later. Chad walked me through the process with ease.
Dusty is fantastic. Very practical and knowledgeable. Always does a great job. He worked hard to get my car ready on time. Carol is wonderful too. She set me up with a loaner when I needed one.
Fast, friendly, efficient and very welcoming. Stop in as I was passing through when my service light came on. They got me right in for setvice.
BMW has a 4.6 star rating with 1,910 reviews.
BMW is closed now. It will open at 7:30 a.m.