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BMW
- Automotive
- Ann Arbor, MI
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
501 Auto Mall Dr, Ann Arbor, MI, 48103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Dusty has been our service advisor for about 3 years and has done an excellent job with our service, accommodating urgent appointments when needed and making recommendations on our vehicle service. Always a good experience.
Dusty Harrison has been my Z-4's "Doctor" for 5 years. Routine "physical" or "problem" to fix, Dusty can get me on the schedule and "check-up" or "cure" the ailment. He is a great service advisor and always a pleasure to work with. Pleasant, patient and understanding, he keeps my Z and I inline. Dusty is my "go-to" expert on my Z and my son's 335i, always taking time to answer my most trivial of questions. The whole service department is great to work with and their work is always done right the first time. Dusty is the face... read more
Not only did Dusty and the department service my 528i as promised and on time. He also remembered I have a Z4 and looked up the service records to make sure it was up to date and reminded me it was due for routine inspections. He has always been great to work with and his friendliness is second to none. Thanks Dusty for making it a pleasure to do business with the service department.
I've had a few years of service with Ann Arbor BMW - Dusty is a wonderful service adviser. He has been consistently attentive, highly informative as well as friendly - doing a great job of coordinating service and helping me get the best information and service as quickly as possible.
Quentin "Q" Groce is great at his job. He is a great listener. He is kind and professional. Buying my first BMW was a complete success due to the guidance and efficiency that Quentin brought to the table. Q made the transaction easy and fun, due to his in-depth knowledge of BMW's (as well as competitors') products. Quentin's passion for BMW vehicles and life itself is obvious. I will continue to recommend BMW of Ann Arbor and specifically Quentin to my friends and family. Thank you. Ky
I have had 13 years of great service from all staff from sales, to finance to service. Everyone is highly professional, customer service oriented and strives for excellence.
I had the pleasure of experiencing prompt, Excellent, timely service with stellar communication from start to finish. It was easy to schedule, updated frequently, greaeed warmly
As expected the service was excellent and no problems what so ever The service personnel gave me feeling that received a personal touch very attentive , friendly and professional Bert Lopez-Macias
The dealership took care of pulsating brakes on my 2014 535i at 42000 miles under warranty. No hassles no issues. Repaired some chipmunk electrical damage early on and have had no problems since. The dealership has top flight service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,910 reviews.
When is BMW open?
BMW is closed now. It will open at 7:30 a.m.