BMW

NotGeneSimmons 

on DealerRater

15 years ago

I recently bought my new '11 528 in for service. I'm usually very tough to please, but Jacob surpassed my expectations. He was able to not only get my car quickly into the shop but also quickly out, and that is a big plus. I've been to other dealerships and dealt with many other Service Advisors, Jacob definitely is the most personable one I've dealt with. Thanks to Jacob I will be bringing my car to JMK for service from now on. 

Prarod21 

on DealerRater

15 years ago

The reason behind the great rating is the friendly and professional customer service I receive everytime my car needs service. In a few cases I didn't have an appointment, Jacob never turned me away without resolving my problem. He normally gets me in and out with a rental in 15 minutes. Great customer service! 

petros 

on DealerRater

15 years ago

A big shout out to Jacob Kolasinski for being best Service advisor i have ever delt with in my 7years as a BMW/JMK customer. I have come across a few challenges with my BMW cars and Jacob was always there on my side to help resolve all. Thank you 

bcorig 

on DealerRater

15 years ago

Had purchase the car from a used car dealership, the car had Navigation System and Sirus Radio problems. Car was still under warranty, JMK fixed the problems under warranty no questions asked. JMK's Service Department s great. Did buy my car at JMK BMW but would buy when ready. 

feldave 

on DealerRater

15 years ago

I rarely write anything in these comment boxes but I felt this deserves some attention. I have been a client of JMK BMW for over 8 years. I have purchased or leased at leased 4 cars in that time for myself or my wife and have recommended this dealership to at least 6 other people. Of those 6 people I am aware of 3 that have bought vehicles from JMK. The sales people here are wonderful, none of the BS you get from so many other dealerships. These people are straight up and fair. The BEST part about this dealership is there se... read more

maulik 

on DealerRater

15 years ago

Jacob is the ultimate service representative. He is thorough, responsive, and proactive. My family has been coming to JMK since 2001. Over the past few years, however, Jacob is the main reason we keep coming back. I appreciate Jacob's efforts to make sure my cars are well maintained and serviced quickly. He should be viewed as a great asset to JMK. 

phillybill 

on DealerRater

15 years ago

I was ready to take a step up in luxury from the previous cars I had owned or leased. I spoke with a lot of my friends about their cars, the cost and level of service. Two guys that I really trust suggested that I visit JMK, and specifically work with Mark Carvalho.(after sitting down with Mark we realized that there were a number of other friends he had worked with....) Mark was terrific. He took time to understand my lifestyle, budget and historical use/mileage to make suggestions. I usually hate the car buying process, bu... read more

stevenresende 

on DealerRater

15 years ago

My family and I have been going to JMK BMW for many years. JMK BMW has a very experienced and friendly staff. I always get quick service and they are always very accommodating. Over the years Tino, Claudio and Marco have made my experience at JMK BMW extremely pleasant and I would never use another BMW center. Again thanks for the phenomenal service. I rate JMK BMW 5(GREAT)! 

zmarks 

on DealerRater

15 years ago

I own two BMWs and have always had them serviced at JMK due to their honesty and integrity. I have been a customer of JMK for 13 years and always have confidence in their work. Specifically, Hilario Soares, is friendly, informative and reaaly seams to care about me and my cars.