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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Moises Marante always does a 5 star job! He is always..." Moises Marante always does a 5 star job! He is always ready to help with whatever my car needs are and always with a smile!
Business response:
Thank you so much for sharing your experience with Moises here at Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager
"Derrick was a friendly, personable yet completely..." Derrick was a friendly, personable yet completely professional sales associate. He listened to me and steered me to my first BMW purchase.He was great!
Business response:
Thank you so very much for your business and for sharing your positive experience. We will be sure to pass along your kind words to our team. Best Regards, Flavio Galasso General Manager
"Always excellent service! Jeremy Bongle was on top of..." Always excellent service! Jeremy Bongle was on top of everything regarding the most recent service visit and had a temporary vehicle ready for use. Germain BMW of Naples is well organized and on schedule! Thank you.
Business response:
Thank you for taking the time to highlight Jeremy and his commitment to customer satisfacion. See you next visit. Best Regards, Flavio Galasso General Manager
"Rhoel Gray is my personal service advisor. At least that..." Rhoel Gray is my personal service advisor. At least that is the way that he make me feel every time that I need service. Thank you!
Business response:
Randy, Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Flavio Galasso General Manager
"Adrian Pena in service, consistently provides excellent..." Adrian Pena in service, consistently provides excellent service and keeps me up to date with everything that’s going on. I have recommended him to others
Business response:
We thank you for your business and kind recommendation of Adrian. You can rest assured that any referral will receive the same level of quality service. See you next visit. Best Regards, Flavio Galasso General Manager
"Service Advisor Chuck Griffith always provides a superior..." Service Advisor Chuck Griffith always provides a superior customer experience when I take my vehicle in to be serviced. Hopefully Germain BMW will bring back the car washing program now that Florida is open for business.
Business response:
Thank you for your business and feedback. Your kind words regarding Chuck are truly appreciated. Best Regards, Flavio Galasso General Manager
"Rhoel Gray is a pleasure to work with. He is very..." Rhoel Gray is a pleasure to work with. He is very personable and easy to talk to. I brought my BMW X3 in for a change of tires and he kept me informed of their progress which I really appreciated. No pressure, just valuable information on how to maintain my X3.
Business response:
Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager
"Rhoel Gray, and everyone we have encountered at Germain..." Rhoel Gray, and everyone we have encountered at Germain BMW, is a pleasure to work with and provide excellent service. We highly recommend Rhoel and Germain.
Business response:
Your business and kind recommendation of Rhoel mean so much to us all. Thank you! Best Regards, Flavio Galasso General Manager
"Moises Marante is my 4th Germain Service rep in 6 years..." Moises Marante is my 4th Germain Service rep in 6 years and one of the best. He is customer centric, a good communicator and looks to the longer term relationship for you, the dealership and BMW.
Business response:
Thank you for your business and positive feedback about Moises. We know you will enjoy working with him as he is truly dedicated to ensuring our guest's complete satisfaction. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.