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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Thank you very much Charles Griffith!Best..." Thank you very much Charles Griffith! Best service! Charles all time helpful and he has great personality! Appointments always on time, and work is done professional! Germain BMW 👍
Business response:
We appreciate you leaving this positive feedback and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager
"George Donovan provided me with excellent service. He..." George Donovan provided me with excellent service. He answered all my questions thoroughly and had my vehicle ready as promised. All other employees that L encountered were helpful and professional.
Business response:
Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager
"Chuck Griffith went beyond just getting my car fixed...." Chuck Griffith went beyond just getting my car fixed. He took pictures of the wires some animal had chewed on and sent then to me so I would understand the peculiar problem which occurred twice. I really appreciated his going above and beyond.
Business response:
Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager
"Patrick Dodard made my car buying experience so easy and..." Patrick Dodard made my car buying experience so easy and hassle free. Patrick was amazing through the whole experience. I would recommend purchasing a vehicle through this dealership and especially with Patrick.
Business response:
Patrick, We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Patrick helped to make your experience such a positive one. Best Regards, Flavio Galasso General Manager
"Always great customer care from Chuck Griffith when I..." Always great customer care from Chuck Griffith when I need to bring my X5M in for service. Chuck makes scheduling the appointments easy and seamless.
Business response:
We here at Germain BMW of Naples are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Regards, Flavio Galasso General Manager
"Moises Marante is excellent. He always follows-up and..." Moises Marante is excellent. He always follows-up and does it quickly. I stick to Germain due to his presence in service. I am pleased thus far with my experience driving the X6 and the servicing side of the business provided by Germain BMW
Business response:
Your overall satisfaction is our goal here at Germain BMW of Naples. Thank you for letting us know that Moises continues to provide you with the quality service you deserve as a valued Germain customer. Best Regards, Flavio Galasso General Manager
"George donovan is an excellent service provider. We..." George donovan is an excellent service provider. We called at the last minute with a situation that arose and were given an appointment a week away George called us the next morning and we explained the issue He said he thought he knew what the problem was and the car was fixed that very day This was just a few days before Christmas and yet he resolved the issue.dont believe we would get this service anywhere else We are very grateful for his service.
Business response:
Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager
"Adrian Pena has always given us great service at BMW...." Adrian Pena has always given us great service at BMW. His friendly and smiling manner adds to the overall excellent experience. The service is always timely. We know that our car is in good hands. Thank you.
Business response:
Your kind words and trust in Adrian and our team mean so much to us all. Thank you for sharing your positive experience. See you next visit. Best Regards, Flavio Galasso General Manager
"I recently purchased a 2021 BMW 750. Max was..." I recently purchased a 2021 BMW 750. Max was professional, guided me through the paperwork and promptly notified me when the vehicle arrived. When I picked it up it was in customerpick up area of showroom ready to go. Excellent service.
Business response:
Jeff, Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.