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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Adrian Pena is an outstanding service advisor. He is..." Adrian Pena is an outstanding service advisor. He is professional knowledgeable motivated and goes the extra mile to provide outstanding service. I am happy he takes care of all of my service needs at Jermaine BMW he would be a outstanding addition to the service department of Eddy up market dealership
Business response:
Thanks you! We're happy to hear that you had another great experience with Adrian and that he makes sure your car is well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager
"The only dealership I will ever got to have my BMW's..." The only dealership I will ever got to have my BMW's serviced. Adrian Pena my service advisor was extremely knowledgable and very friendly. He was able to diagnose my problem and get me a loaner car while my car was being serviced.
Business response:
Your overall satisfaction is our ultimate goal here at Germain BMW of Naples. Thank you for sharing your experience with Adrian. Best Regards, Flavio Galasso General Manager
"Adrian Pena works very hard to make sure the customer is..." Adrian Pena works very hard to make sure the customer is very satisfied. It’s a pleasure to Have him handle the service for my vehicle.
Business response:
Your business and kind words mean so much to us all. Best Regards, Flavio Galasso General Manager
"I've worked with Alex on three vehicles and he will be..." I've worked with Alex on three vehicles and he will be handling my fourth next Dec. excellent customer relations. In my opinion an strong asset to your dealership
Business response:
Thank you for your continued business. We are quite fortunate to have Alex as a member of our team taking great care of our valued customers. Best Regards, Flavio Galasso General Manager
"Rhoel Gray was my advisor. He was kind and professional...." Rhoel Gray was my advisor. He was kind and professional. The service took the amount of time I was told. Everything went well. The waiting room was very nice.
Business response:
Thank you for leaving Rhoel and our team this kind review. We are happy to know that everything went as expected and your visit met your expectations. Best Regrds, Flavio Galasso General Manager
"Service is excellent. From the receptionist to the..." Service is excellent. From the receptionist to the service advisor. Rhoel Gray has been looking after my bimmer for a few years now. Always providing objective recommendations. This has build trust. Something that everybody values.
Business response:
Your continued business and trust in Rhoel and our team mean so much to us all. We appreciate you taking the time to share this positive feedback. See you next visit. Best Regards, Flavio Galasso General Manager
"I AM A VERY SATISFIED CUSTOMER HAVING PURCHASED MULTIPLE..." I AM A VERY SATISFIED CUSTOMER HAVING PURCHASED MULTIPLE CERTIFIED USED BMW'S AND ALL SERVICE REQUIREMENTS. KNOWING BILL EMERSON SINCE THE DAYS ON DAVIS BLV'D.
Business response:
We appreciate you taking the time to leave us this kind review as well as for your continued business and loyalty to BMW. Best Regards, Flavio Galasso General Manager
"Our sales person, Kevin Higgins, was so professional and..." Our sales person, Kevin Higgins, was so professional and responsive. A total enjoyable experience. We can’t say enough about him. Thank you so much!
Business response:
Kevin is truly dedicated to ensuring our guest's complete satisfaction. Thank you for taking the time to let us know you enjoyed your visit. Best Regards, Flavio Galasso General Manager
"As always Germain was a pleasure to deal with. Our..." As always Germain was a pleasure to deal with. Our recently purchased used vehicle from outside the dealership had a bad lighting control module and they treated us as if we had purchased a brand new vehicle with them. Great customer service from start to finish.
Business response:
Thank you for the kind review. Ensuring the complete satisfaction of all that visit is our goal here at Germain. Please let us know if we may be of service again. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.