This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Alex Soare was patient, hardworking, honest. Would recommend him if you are in the market to lease or purchase a BMW from Germain! Thank you very much Alex!!!
Business response:
Thank you for such a wonderful review of your experience with Alex. Your recommendation is greatly appreciated. Best Regards, Flavio Galasso General Manager
Rohel helped me with my car service and other issues. As always he was very attentive and a pleasure to work with. Great dealership Also talked to Jim in sale who was very pleasant and helpful
Business response:
We are always happy to hear of the positive experience are guest are having when visiting our dealership. Thank you for sharing yours! Best Regards, Flavio Galasso General Manager
found this BMW I was searching for and Alex went above and beyond to accommodate, and help me to transport it back to MI, thankyou
Business response:
We thank you for your business and are pleased that you feel Alex went above and beyond in assisting you. Best Regards, Flavio Galasso General Manager
Our sales representative, Ahmad Suid, just delivered to us our 2015 BMW 428i coupe. Throughout the entire buying process he provided to us the service that customers desire and deserve. His genuine enthusiasm was a bonus that we appreciated. Ben and Judy
Business response:
Ben and Judy, We are thrilled that you enjoyed your car buying experience with Ahmad. Ahmad is dedicated to is clients and is enthusiasm is overwhelming. These two attributes together provide an outstanding customer experience. Thank you for sharing. Best Regards, Flavio Galasso General Manager
Just leased a 2015 BMW 528i from Germain. My sales representative was Paul Melendez. Paul did an excellent job . He patiently went over the various lease options with me and guided me through the entire experience like a professional. I was very pleased with his approach, and found him to be a very knowledgeable about the various BMW models and options. Paul made the whole thing clear to me so that I could maneuver to a decision I feel good about. Ted Wolfe
Business response:
Thank you for sharing your kind words regarding your positive experience with Paul. We know you will enjoy your new 528i, please let us know if there is anything further our team can do for you. Best Regards, Flavio Galasso General Manager
I went to Germain BMW of Naples just to look at some options . I met with Paul Melendez and I knew I was in good hands. Paul was very honest (told me he was new), but made sure he answered all of my questions by involving his managers. I felt like I was a member of his family and not a customer. Once I took a test drive in the 2016 228i convertible I was in love and proudly drove it home that day. I felt no pressure from Paul and I knew I was make a well informed decision. Thank you BMW for hiring people like Paul!
Business response:
Thank you for sharing your positive experience with Paul. We are extremely proud of the team we have here at Germain BMW of Naples as their #1 priority is providing our guest a quality experience. We are happy to know you are loving your new 228i convertible. Enjoy the road. Best Regards, Flavio Galasso General Manager
It is rare that I take the time to comment on a positive experience I have had when dealing with car repairs. As a female who knows "nothing" about cars I have complete trust in Rhoel at Germain. I feel he is honest with me and never tries to sell me something I don't need. He explains in detail what the repairs are, what needs to be done immediately and what can be budgeted for a later date. I had an incident where a bucket of white paint fell off of a truck on I75 and splattered all over my black car! I drove to Germain an... read more
Business response:
We appreciate your kind words and business, We are thrilled to know that you are 100% satisfied with your experience with Rhoel and look forward to continuing to provide you with the quality service you should expect from our dealership. Best Regards, Flavio Galasso General Manager
Chuck did an incredible job with my M5 service. It was the second time I worked with him. I bought an i3 with Greg Bell and again I had a great experience. He manged finances to save enough money and meet my target price. After many bad experiences with BMW in Norwood Massachusetts, I did not want to deal with BMW but now I would not deal with anyone else.
Business response:
We are thrilled that our team was able to turn your bad experiences around and provide you with such quality visits that you no longer wish to deal with anyone else. We thank you for sharing. Best Regards, Flavio Galasso General Manager
My husband and I met Larry B who was informative without being condescending or pushy. He was informative, funny and made the experience a pleasure.
Business response:
We thank you for sharing your experience with Larry as well as for your business. We also want to congratulate you on the purchase of your new car and wish you many safe and pleasurable driving miles. All the best, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.