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11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It's rare that I write such reviews but the service and attention I receive at at the Germain BMW service department is beyond good, it's downright excellent. Mr. Gray has been my servoce adviser for 3 years now and has consistently pointed my in the right direction as to service for my vehicles, the latest being my outstanding 535i Whether it was explaining and helping me understanding the manual (not always correct I find out) or looking into an a/c problem, he's as level headed and as calm as you would want when your tryi... read more
Business response:
We greatly appreciate the recommendation of Rhoel as well as your continued business. We know servicing a vehicle isn't always a pleasant experience then added frustrations with manuals etc. Our team is here to assist you in anyway you may need. We are always here for you. All the best, Flavio Galasso General Manager
I recently purchased my fourth BMW from Germain BMW and once again was treated tremendously. The professional attitude from the entire team never seems to diminish. My wife's X5 was being brought in for some repairs and we left with a new X5. The deal that Mike Brin put together made the decision easy.
Business response:
All of us here at Germain BMW of Naples wish to thank you for your continued business and loyalty to Germain BMW of Naples as well at the BMW brand. When you are ready for number 5 we will be here ready to assist. In the meantime we hope you enjoy your new X5. All the best, Flavio Galasso General Manager
My recent purchase with Germain Bmw was an absolute pleasure. Top notch experience. Rick Camp was extremely organized, honest and professional. We made a deal over the phone and he was absolutely honest with everything he said and there were no issues when I came to get the car. He was waiting for me upon my arrival, and made sure that he could do everything in his ability to make this purchasing experience special. I also want to thank Flavio, the manager, for making this deal happen. I hope that I can repeat this experienc... read more
Business response:
It was an honor working with you and we thank you for choosing Germain BMW of Naples for your recent car buying needs. We look forward to continuing to provide you with quality service and will be eager to assist you in finding the perfect car in 2018. All the best, Flavio Galasso General Manager
As a automobile enthusiast, I sincerely love visiting the multitude of high-end automobile dealerships in the south Florida area. Last year while in Naples, I had the pleasure of meeting a young man named Daron Lynn at the pre-owned car facility of Germain BMW. I sincerely enjoyed talking to him about cars......more than any other salesperson I met at a myriad of dealerships in the Naples/Bonita area. Daron is professional, knowledgeable, kind and is someone with the attributes to do very well in life. He is upbeat, has a po... read more
Business response:
We greatly appreciate you sharing such wonderful and kind words about your experience with Daron. Daron works hard each and every day as does the rest of our team to provide our guest a quality experience that is second to none. We are honored that you chose Germain BMW and Daron for your recent car buying needs. Please do not hesitate to contact us if there is anything further we can do for you. All the best, Flavio Galasso General Manager
I do! Germain BMW management and staff are impeccable but the person who has kept us coming back again and again is Jim "McAwesome." Jim is the total package and the real deal. Expert in every area, from product knowledge, to demeanor, to perfect customer service. We believe that he genuinely listens to us and looks out for us. He's supremely dedicated to his profession and his clients, and we're so grateful to be among them. We love that McGinn grin!! A very special shout out to Paul Cullinan and Flavio Galasso - thank you ... read more
Business response:
Thank you for sharing your positive experience with Jim and our team here at Germain BMW of Naples. Your continued loyalty is greatly appreciated and we all look forward to continuing to provide you with quality service. Best Regards, Flavio Galasso General Manager
real pro! I would love to deal with Rian locadia for the rest of my b,m,w years.He was kind ,smart,very clear on all my questions.I will be back.thank you.
Business response:
We thank you for your business and your kind words regarding your experience with Rian. Best Regards, Flavio Galasso General Manager
Only planned to drop in and look. I spent a relaxing afternoon looking, driving, talking with Rob Becker and left with a wonderful new car!
Business response:
Congratulations on your new BMW and thank you for choosing Germain BMW for your automotive needs. Best Regards, Flavio Galasso General Manager
Germain BMW took care of my needs even it's over my maintenance program. They told me Victor was not working any more, but Brian was as good as him. I've done oil change, air filter replacement, rear brake pads replacement plus highest satisfaction service.
Business response:
We thank you for your continued business and and kind words regarding your experience with us here at BMW of Naples. Please let us know if there is anything further we can do for you. All the best, Flavio Galasso General Manager
No pressure and very friendly. I was not planning on buying a car that day, but because of the great experience I left with an amazing vehicle that I absolutely love. Thanks Germain BMW!
Business response:
Thank you for your business and your kind words. Here at Germain BMW of Naples we offer a buying experience which is second to none. We know you will continue to enjoy your new vehicle and look forward to our continued relationship. Best Regards, Flavio Galasso General Manager
BMW has a 4.8 star rating with 3,842 reviews.
BMW is closed now. It will open at 8:30 a.m.