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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
They did a quick and complete service. Gave me a ride to work and texted me when my car was ready. They washed my car too.
Business response:
Thank you for this awesome review. I am happy to know that you received efficient and great service! - Al LeMoine, General Manager
Have received nothing but helpful and timely service from Rusnak! Robert Hall is fantastic and as he happened to be out sick the day of this service, the rest of the service team took care of everything. Ivan in parts is also fantastic.
Business response:
So great to hear this incredible feedback. I am glad to know about your great experiences with Robert and Ivan! Thank you for choosing Rusnak BMW! - Al LeMoine, General Manager
George Bonazz was very coureous and helpful. It was a pleasure to deal with him. This is the third BMW we have bought from you and Our son David Valdez and our daughter and huband Marc and Bianca Hammons have also bought their BMW's from you. So it is a family affair. Thank you for your good service. Excellent!!!!!!!!!
Business response:
Antonio, we greatly appreciate your feedback. I am glad to hear that George was courteous and helpful. Congratulations on your third BMW from Rusnak BMW! We appreciate your, and your family's continued patronage. Thank you for choosing Rusnak BMW. - Al LeMoine, General Manager
We are so happy with the service we received at Rusnak and Roger Carroll, our service advisor was excellent in providing us all the information we needed!
Business response:
Thank you for this great feedback for our dealership and Roger! Thank you for choosing Rusank BMW. - Al LeMoine, General Manager
Always fast and friendly service, car was extra clean when I picked it up for maintenance. Ashley is the best at getting the car back to me fast and completed correctly. Thank you!
Robert Hull, my Service Advisor, is knowledgable and so are the BMW mechanics who perform services on my car are all EXCELLENT!! I am very pleased with Rusnak BMW!!
Business response:
Cindy, we appreciate your kind feedback! I am happy to know that Robert delivers consistent and excellent experiences. Thank you for choosing Rusnak BMW! - Al LeMoine, General Manager
Friendly and knowledgeable sales agent, listened to my needs and wants, got me a good deal, happy with my new BMW, thank you Mor Milo.
Business response:
Millie, we thoroughly appreciate your feedback regarding your purchasing experience with Mor. Enjoy your beautiful, new BMW! - Al LeMoine, General Manager
Scott Smith is so nice!!! He makes the process very easy. I just wish that there was more time to go over all of the features (not just technology). It was the end of the day so I felt a little rushed.
Business response:
Thank you for your great review, and thank you for your compliments to Scott! I apologize if any aspect of your experience felt rushed, but please feel free to give us a call to schedule more time to cover features. - Al LeMoine, General Manager
Great, pleasant, helpful, experienced personnel at all levels of sales and service. I'm updated re: my vehicle service at all times, either by email or text. Vehicle is ready when promised.
Business response:
Michael, thank you for the excellent review of your Service experiences. I am happy to know that you were kept informed, and that the vehicle was delivered when promised. Thank you for your business. - Al LeMoine, General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.