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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I recently leased a new X5 at this dealership Mr. Mehran Forutan oversaw our entire experience in a very pleasant and professional manner. George Bonnaz, our salesman. was attentive to our every request. Nancy Lazar made the contract signing experience easy and friendly. I would highly recommend this dealership to any one wanting a good experience in purchasing a BMW.
Business response:
We hope you love your beautiful, new X5! Thank you for your business, and for recognizing Mehran, George, and Nancy. We look forward to working with you in the future. - Al LeMoine, General Manager
Bob Martin took great care of my car. kept me informed.My car was ready on time, clean and up front. great service. Thank you, Bob.
Business response:
Ken, I am so glad to know that Bob delivered a great Service experience. Thank you for choosing Rusnak BMW! - Al LeMoine, General Manager
Bob Martin my service adviser is prompt, courteous and thorough. I like the new text feature keeping me updated on the status of my car. Thumbs up to the new Saturday service option as well.
Business response:
Dave, Thank you for your great review! I am happy to see that Bob was easy to work with. Thank you for choosing Rusnak BMW! - Al LeMoine, General Manager
Maps Watkins provided me with what I would describe as friendly, professional, courtesy service. He communicated with me as promised and clearly and the issue was resolved.
Business response:
Thank you for the great review, Maps! I am happy to hear that you received professional, courteous, and friendly customer service. Thank you for choosing Rusnak BMW! - Al LeMoine, General Manager
I Always feel well taken care of at Rusnak. Robert Hull keeps me informed by text every step of the way so there is no surprises. Professionalism at its best! Thank You!
Business response:
Thank you for this feedback, and for recognizing Robert! I am pleased to hear that you were kept informed and updated. Thank you for choosing Rusnak BMW. - Al LeMoine, General Manager
Service was done quickly and notified by text/voicemail. I was able to use coupons, car was delivered washed within 5 minutes of paying for service.
Business response:
So happy to hear about your great Service experience. Thank you for taking the time to share your experience. -Al LeMoine., General Manager
My new car was up for its first maintenance check. Robert did a great job explaining the process and getting me in and out quickly!
Business response:
Thank you for your feedback! I am glad to hear that Robert provided a smooth experience. -Al LeMoine., General Manager
Everything done on time and fast. Excellent service, super job, and pleasant people to deal with. Very happy with Rusnack and will always be their customer.
Business response:
Amini, thank you for the great review of your experience! I am happy to hear that you enjoyed quick and fantastic customer service. -Al LeMoine., General Manager
Excellent and smooth experience. Maps Watkins was pleasant and knowledgeable. Thank you for a terrific experience. The facility is very nice. Thank you again. Phil
Business response:
Phil, I am happy to hear about your great experience with Maps. Thank you for your great review! -Al LeMoine., General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.