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BMW
- Automotive
- Thousand Oaks, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
From the first visit to select my new car to delivery and orientation, Mr. Carroll was helpful, knowledgeable and a very skilled professional. He took careful care of each step as well as keeping me updated on the process. Ordering a new car has never been so smooth.
This is the best dealership I have ever used. The staff is knowledgeable, friendly and helpful. The work is always done right and on time. Any questions I have are always answered in an understandable way. I'm very impressed.
My service advisor, Art, is very professional and always helpful. The service department and Ashley with the loaner program always gets me in and out on time. Lastly, you can't find a better exec than Mehran, professsional, honest, and kind. Purchased 3 cars from Rusnak, and will continue to do so.
The scope of work was carefully described and placed in writing. A telephone conversation suggested some service items that could be addressed now or at a later time. I opted to have most of the items taken care of now since the auto was already in the shop and I had arranged my personal time schedule around this service visit.
This is probably one of the better BMW dealerships around with respect to service. They were prompt, responded to inquiries. very helpful in explaining the issue.
Service been time on time in a professional manner. Got all my answers, excellent customer service, highly re-commanded to all my friends. will come back again.
I worked with Roger to buy our X5 that we had been leasing. He made the process easy and quick! He kept me apprised of the certification process and was thorough in explaining all my options. It would be hard for me to have a car serviced at this location because of the proximity to my home, but I would for sure come back to Roger, 100%, to purchase another BMW.
I am very happy with the level of customer care received from Renee Norris my service adviser as well as the quality of work performed on my vehicle
Rusnak is absolutely service oriented. They WANT to help you. Robert Hull has made the experience exceptional for me. I return to Rusnak BECAUSE of Robert Hull. And I love BMW s.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.