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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I purchased an X3 this month and was very happy with the experience. They make you feel very comfortable at this dealership. Would highly recommend. Vitaly was helpful in choosing the options I wanted and informative.
Business response:
Congratulations on your new BMW X3! I am happy to hear that you were comfortable during your entire experience. Thank you for recognizing Vitaly and thank you for choosing Rusnak BMW. - Al LeMoine, General Manager.
The salesperson with whom I worked was terrific. I purchased an X5-5.0 and Mark Weisberg was knowledgeable with good suggestions, honest and transparent, with no hassle on price, and smooth delivery.
Business response:
Brad, Thank you for choosing to work with Rusnak BMW, and thank you for your compliments to Mark! I am happy to hear he was able to easily assist you with this purchase. Thank you again! -Al LeMoine., General Manager
Simply excellent service!! My car was due for maintenance and another issue had come up that needed attention. Michael Powell did a great job to address everything and to make sure it all got taken care of.
Business response:
I am so pleased to hear about your great experience with Michael! It's great to know that he was able to address the issues and get everything taken care of. -Al LeMoine., General Manager
Services was excellent. Met with Art. He handled everything. There were two service requirements. Art showed me the warranty and mileage and was very courteous. He sent me a text when it was ready for pick-up and the car was perfectly cleaned when I got it back.
Business response:
Tim, I am pleased to hear that Art handled everything in a courteous and efficient manner.Thank you for recognizing him, and thank you for choosing Rusnak BMW! We look forward to working with you in the future. -Al LeMoine., General Manager
Mark and Renee worked hard to explore several options for me and make the transition to ownership seamless and convenient. I highly recommend this dealership and team to anyone!
Business response:
Ray, thank you for your compliments to Mark and Renee! I am so pleased to hear about your wonderful and seamless experience. Thank you again for the great review, and for choosing Rusnak BMW. -Al LeMoine., General Manager
When in for unexpected service. I did not have an appointment but my service manager Bob Martin made sure I was immediately taken care of. He also was able to provide transportation. Excellent service all the time.
Business response:
Thank you for this great feedback for our Service Department. I am glad to know that Bob was able to work with you, to ensure a timely and top notch visit. Thank you!-Al LeMoine., General Manager
Mark was professional, knowledgeable and easy to work with. Buying a car from Mark was a pleasure from start to finish. Will recommend Mark to my friends.
Business response:
Thank you for the kind words for our team member, Mark. I am truly happy to hear that he helped you find a great new vehicle. We thank you for choosing Rusnak BMW. -Al LeMoine., General Manager
Drew was very helpfull knowledgeable not pushy all around a "Class Act" ! Great experiences Also very patient not at all as normal car salesman are !
Business response:
Thank you for recognizing Drew, and thank you for choosing Rusnak BMW! We hope you are truly happy with your overall experience and your new vehicle. Thank you!-Al LeMoine., General Manager
Roger Carroll is awesome and very knowledgable! He is a great man to work with. I will only have Roger lease me my BMWs. I have recommended him to friends. No high pressure!!
Business response:
Thank you for the compliments to our team member, Roger. He will appreciate your kind words! Thank you for choosing Rusnak BMW. We hope you love your new vehicle. -Al LeMoine., General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.