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BMW

4.8

About this business

Location details

3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.84,036 reviews
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Jeff Burton's profile image
Jeff Burton 
8 years ago

Scott Smith was a pleasure to work with and I got a great deal on the car I wanted with no haggling. Thank you Rusnak! 

Business response:

I am glad to hear about your wonderful experience with Scott. Enjoy your new vehicle, and thank you for your business. -Al LeMoine., General Manager 

bcarron327's profile image
bcarron327 
8 years ago

Michael Powell has always been amazing every time my car needs service or repairs. He is very prompt, honest, and professional. I was always kept up to speed regarding my repair status, and never once did I doubt Rusnak in their abilities. A+ service all around. 

Business response:

Thank you for the great review and for recognizing Michael! I am happy to hear that he provided prompt and professional service, and that you had an A+ experience all around! -Al LeMoine., General Manager 

Sae361's profile image
Sae361 
8 years ago

My experience was quick and easy. Everyone was very professional and knowledgeable. Even though my vehicle wasn't in the shop long. I was kept up to date with everything that went on. 

Business response:

Thank you for the great feedback. I am happy to hear that you had great experience, and that you were kept up to date with the status of your vehicle. Thank you for choosing Rusnak BMW! -Al LeMoine., General Manager 

BMW123's profile image
BMW123 
8 years ago

Claude was great!!! He is very knowledgeable and personable. This made the process of us purchasing a BMW 320i very easy. He easily went through the entire car explaining all the features and how they work. 

Business response:

Thank you for the great review! I am happy to hear that Claude took great care of you, and helped you find the BMW 320i of your dreams. Enjoy your new vehicle, and thank you for choosing Rusnak BMW! -Al LeMoine., General Manager 

Pomeranz's profile image
Pomeranz 
8 years ago

We were treated right by both Jeff and Victor and they found us a car that we liked and we had a sale.They found us a car, we test drove it and it became a deal. 

Business response:

Thank you for the great review and thank you for recognizing Jeff and Victor! I am happy to hear that it was a simple and pleasant purchasing process. -Al LeMoine., General Manager 

Jimmy W's profile image
Jimmy W 
8 years ago

Roger and the woman who helped me were exceptional. They were friendly, personable and didn't push too hard on getting the sale. Their product knowledge and overall treatment of me in the show room will make me a Rusnak fan for a while to come. 

Business response:

Jimmy, I am glad to hear that you enjoyed your experience with Roger and the rest of our team. We appreciate the fantastic review, and look forward to working with you in the future! -Al LeMoine., General Manager 

Silver Lady's profile image
Silver Lady 
8 years ago

Welcoming, helpful, friendly, informative and professional service from start to finish. I felt well taken care of from sales to finance. Thank you for an overall pleasant experience. Don't forget the laughter and camaraderie. 

Business response:

Thank you for the terrific feedback. I am so glad to hear that you were well taken care of and received professional and attentive customer service. -Al LeMoine., General Manager 

pete123's profile image
pete123 
8 years ago

Another great experience with Bob Martin. I had minor service accomplished. Service was completed when promised with no issues. I highly recommend going to Bob when you need your BMW serviced, 

Business response:

Pete, I am pleased to hear about your excellent experience with Bob! Thank you for your compliments to both Bob and our Service team. We look forward to working with you in the future. -Al LeMoine., General Manager 

LNH BMW's profile image
LNH BMW 
8 years ago

I sent my son in to set up his own service and Art took very good care of him. Much appreciated. Car was done as a wait and on time and washed 

Business response:

Thank you for the great review and for choosing Hyundai Inland Empire! I am happy to hear that everyone you encountered was professional and helpful. -Joe Borges, General Manager 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,036 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:30 a.m.