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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.84,036 reviews
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James Thomas's profile image
James Thomas 
8 years ago

Everyone was friendly and professional. All questions were answered, and Shawn Mamo and Diana Audish were a pleasure to work with. Showroom and all facilities were beautiful. 

dvbwlv's profile image
8 years ago

Service associate, Renee, was very helpful and welcoming (happens to be that all other associates were not as welcoming). She addressed my issue quickly and rushed the fix through the department. 

Susansantis's profile image
Susansantis 
8 years ago

I loved my recent experience with service recommended and my awesome mechanic Tim who has worked on my cars for the past 6 years. I can always rely on Tim to check and repair any issues . My service advisor Robert Martin was extremely professional and courteous . Thank you crew at Rusbak BMW 

David T's profile image
8 years ago

We traveled back to purchase another BMW vehicle. This dealer has one of the best selections of vehicles and personnel which made our experience feel like we were one of the family! They met our financial conditions. Jeff, Katie, and Austin are one hell of a team! 100% efficient and gave us so many options that other BMW dealers near where I live could not even match. Will Return AGAIN in three years! :) 

Bernard Gross's profile image
Bernard Gross 
8 years ago

very courteous, took care of my issues, wanted to please. highly recommend. Listened to my concerns and worked hard to resolve any corrections that were needed. 

Norbert R's profile image
Norbert R 
8 years ago

I had an engine light on which prompted me to go to the dealership. I was greeted outside and informed that the brake fluid could not be topped off as this would be a service item. I spoke to Jason who set up an appointment for me on Monday morning. All interactions were professional and courteous. The van driver who brought me back to my house deserves praise for being helpful with a customer oriented demeanor. Great asset for your business. Sorry, I do not have his name. Thank you 

C Grimm 68's profile image
C Grimm 68 
8 years ago

Scott and the team at Westlake BMW took care of us. They were efficient and kind. Could not ask for a better experience. Thank you!! 

328guy's profile image
8 years ago

Very attentive, detailed, efficient, friendly experience. Very impressed with personnel, facility and quality of services rendered. Service included air bag replacement/recall, Dealer included tire check/fill, wiper fluid top off, Car wash at no charge! AAAA+++++++++ 

ken's profile image
8 years ago

Was referred to the Vitaly Sklar at Rusnak dealership from a client of mine. Ended up being one of the best decisions I've made to go out there and work with him. Experience was nothing less than pleasurable the entire time. Attention to detail was fantastic. Really made the entire experience about my happiness and concerns rather than anything else. Definitely going to be my go to person for all my BMW concerns and purchases in the future 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,036 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.