BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.84,036 reviews
Select a rating
Dave's profile image
8 years ago

At final test, the mechanic discovered two more problems which were attended to immediately. (I am required to have 25 words when 14 described the situation completely!) 

Alden1's profile image
8 years ago

I arrived on time for my air bag replacement at Rusnak Thousand Oaks and Michael, the service rep was very friendly and helpful and assured me the job would be done in 2.5 hours, which it was. Very good service experience in your store... 

Mjcamargo's profile image
Mjcamargo 
8 years ago

I have been using my local mechanic for years outside Bmw. However after my last visit and having my car for 2 weeks he was unable to fix my car. So I brought it to Rusnak and from the moment I walked in I was greeted by friendly staff and shortly after met my service rep Art Simcox He was very helpful waking me through the process and giving me updates along the way . He made the whole experience very positive for me that I will only go back to Rusnak for service. Even though I am moving to Carmel at the end of the month I ... read more

BMW car lover's profile image
BMW car lover 
8 years ago

roger carroll and his team went really great they're the best. This is the 4th car i bought from him. Westlake Rusnak is a wonderful dealership. Although, i don;t live nearby I travel to buy or lease from them only. They are extremely professional. 

Vperez's profile image
8 years ago

I am very satisfied with the costumer service I received. I am happy with my car and will be back. I strongly recommend Jeff Kaltman, he really took his time with us. 

uclafn1's profile image
8 years ago

Courteous without an appointment, competent and prompt, including friendly employee Martin to transport me to my office. Notice of completion and delivery on time. Car wash was extra benefit gratefully accepted. 

Loveslave's profile image
Loveslave 
8 years ago

The salesman we worked with, Drew Sebring, was very understanding of our needs and got us the car that others had told us didn't exist. 

CShawn's profile image
8 years ago

Chris Jack and his assistant, Vanessa, are a great team. I couldn't find exactly what I was looking for in options, packages, and color (I'm picky) on the lot and Chris went to lengths to find it. Ultimately, to get exactly what I wanted I special ordered my vehicle with the options, packages, and color that I specifically wanted. It was well worth the wait. The financial processing and paperwork was efficient and a breeze. Vanessa was very informative about the vehicle and took the time to review and explain all of the func... read more

car reviewer 10000's profile image
car reviewer 10000 
8 years ago

Art, a service manager, is always responsive, flexible, prompt, and gives good communication. Car service is completed on time and he makes it possoble to pick up after hours if I'm running behind. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,036 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.