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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.84,036 reviews
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glc656's profile image
8 years ago

A+ service , I was finished with my oil service within 1-hour and my car was washed too! The price was below an Independents quote 

Ramin123's profile image
8 years ago

Great customer service from the beginning to the end. Michael Powell is knowledgeable, friendly and very professional. I have been going to him for my service needs for the past 5 years and always been very satisfied. 

Will's profile image
8 years ago

Our 435i convertible is our second purchase from Rusnak working with Vitaly. He both instances he has out of his way to be cooperative, responsive and helpful. I highly recommend him. On the service side, Mike Powell has been equally great. 

Dealerrating1234's profile image
Dealerrating1234 
9 years ago

I took my car to get serviced at Rusnak BMW. This was the first time I was visiting this dealership. The service adviser Robert H, notified me about a recall on my car so I decided to take care of that while I was getting other services done. One of the item that I needed for my car was a spare key. The car was in their shop for over a week and I was provided with a rental car. Somehow the key did not reach their dealership in a timely manner, since it had to come from the east coast. Since I had to come back to the dealersh... read more

Rcbucholtz's profile image
Rcbucholtz 
9 years ago

Renee has been our service advisor for several years and always greets us with a smile. This last visit was exceptional needing two cars serviced in two days. When picking up both cars they were washed and vaccuumed as if they were heading to the showroom floor. Thank you Renee and Rusnak!! 

Rudycs's profile image
9 years ago

From the purchase experience to the service experience and everything in between outstanding customer care. Mehran is the most professional person in the sales depth. He is a great asset to Rusnak BMW. Jason was fantastic in the service dept. And the new weekend service hours are very convienent. On a scale from 1 to 10 Rusnak BMW is an 11+. 

ifty's profile image
9 years ago

If it was not for Mike Powell, I dont think I would go to Rusnak service. He was most curtious and helpful and told us exactly what was done to the vehicle. 

Tom Burau's profile image
Tom Burau 
9 years ago

Rusnak employees were top of the line..courteous, professional, knowledgable, and very helpful, making this purchase the best we've ever experienced (yes, it is also the most we've ever paid for a car, but as we soon found out, BMW is not just another car;-))). Jeff Kaltman was the best sales manager we've ever dealt with, and accolades go to Belle Hormozi and Blake Ramsey as well...thank you all for making this purchase the best ever!! 

CJS's profile image
9 years ago

Bob and team have always been friendly and responsive to my needs It is a pleasure to schedule appointments and receive great attention , courtesy and service 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,036 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.